Junior Administrator
| Posting date: | 27 August 2025 |
|---|---|
| Hours: | Full time |
| Closing date: | 26 September 2025 |
| Location: | Luton, Bedfordshire, LU1 3LU |
| Remote working: | On-site only |
| Company: | The Housing Network |
| Job type: | Permanent |
| Job reference: | ATR0232_1756291309 |
Summary
Job Overview:
To assist with general administration tasks within the Delivery department. You will support the department and assist The Housing Network in its mission to provide "more than a roof" and deliver 10,000 units of safe and inspiring accommodation.
Responsibilities & Duties
Reporting to the Delivery manager, this role involves accurately entering data into excel spreadsheets and creating new property records within our property management system. You will also be responsible for the creation of SharePoint files, handling bookings queries and ensuring that data records are kept up to date at all times.
Additionally, you will manage a shared email inbox and support the team by completing various administrative tasks as needed.
Your keen attention to detail and excellent organisational skills will be essential in handling data entry and communication with internal and external stakeholders.
Key Functions and Duties
- Accurate data entry into excel spreadsheets and our bespoke property management system
- Creating and maintaining property records within our internal system
- Managing and responding to emails in a shared inbox
- Answering phone calls from landlords, tenants and internal stakeholders professionally
- Creating SharePoint files
- Managing a shared inbox
- Sending relevant proposal forms to our clients
- Occasionally reviewing and approving invoices
- Supporting the team with ad-hoc tasks as required
Personal Characteristics
Skills
The role holder must have the following skills:
- Proven ability to manage multiple tasks and deadlines efficiently
- Exceptional attention to detail with a commitment to accuracy
- Strong organisational and time-management skills
- Excellent written and verbal communication skills
- Proficiency in Microsoft Office Suite (Word, Excel, Outlook)
- Ability to work independently and as part of a team
- Motivated to help grow a department
Behaviour
The role holder must demonstrate the following behaviours:
- Exceptional attention to detail
- Proactive problem solving
- Reliability and Dependability
- Adaptability and being prepared to help out if circumstances require
- Positive can-do attitude
- Methodical in approach to ensure everything is done accurately and comprehensively in line with process and procedure
- Keen to support colleagues and ensure business is working cohesively and to the same objectives
- Able to work without direction
- We would expect you at all times to:
o act with integrity
o act with due skill, care and diligence
o act with professionalism
o be open and co-operative with colleagues
o act with compassion to those both within the company and those who we support in the accommodation
Knowledge
The role holder must:
- Have a good understanding of customer service
- Have experience with accurate data management and record keeping
Proud member of the Disability Confident employer scheme