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ICT Support Officer

Job details
Posting date: 27 August 2025
Salary: £27,694 to £29,064 per year
Hours: Full time
Closing date: 26 September 2025
Location: Clitheroe, Lancashire
Remote working: Hybrid - work remotely up to 2 days per week
Company: Ribble Valley Borough Council
Job type: Permanent
Job reference: RES265

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Summary

ICT Support Officer
Council Offices - Clitheroe

Reference: RES265
Pay: Scale 4 (scp 10-13) £27,694 to £29,064 per annum
Hours: 37 hours per week

A key role in assisting in support of the Council’s ICT systems including installing PCs, software and printers; and dealing with ICT-related queries and problems.

You will also provide day to day support for the many corporate systems that we operate and assist in the support and maintenance of our ICT security arrangements.

You will provide support in the use of new hardware and software, and ensure that staff are informed of any technical issues.

You must be an excellent communicator, able to explain technical issues to non-technical people and have a good understanding of PCs and related equipment.

Join us to receive a host of benefits such as flexible working hours (flexitime scheme in operation), generous leave entitlement, occupational pension scheme, and training/development opportunities.

A DBS check is required and will be undertaken once an appointment is made.

Closing date: Sunday, 28 September 2025
Interview date: Thursday, 9 October 2025

To apply online: ribblevalley.gov.uk/jobs
Other ways to apply: For a paper application pack, send your contact details and vacancy reference number to HR@ribblevalley.gov.uk or call 01200 414596 (24-hour answerphone)

Reasonable adjustments: For any part of the recruitment process, please email us or provide further information on your application form.
Right to close early: We reserve the right to close job vacancies before the deadline, so please apply early to avoid disappointment.

Proud member of the Disability Confident employer scheme

Disability Confident
A Disability Confident employer will generally offer an interview to any applicant that declares they have a disability and meets the minimum criteria for the job as defined by the employer. It is important to note that in certain recruitment situations such as high-volume, seasonal and high-peak times, the employer may wish to limit the overall numbers of interviews offered to both disabled people and non-disabled people. For more details please go to Disability Confident.

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