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Customer Service Advisor

Job details
Posting date: 22 August 2025
Salary: £24,000 per year
Hours: Full time
Closing date: 19 September 2025
Location: Bournemouth, South West, BH8 8ES
Remote working: On-site only
Company: Holt Recruitment Group Limited
Job type: Permanent
Job reference: 57653720

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Summary

Customer Service Advisor

Location – Bournemouth
Salary - £24,000 per annum
Hours – Monday – Friday

Our client is seeking an enthusiastic and customer-focused individual to join their team. The role is all about personality, positivity, and a genuine passion for helping customers. While previous experience is welcome, it is not essential as full training will be provided. What matters most is a friendly and professional manner, a willingness to learn, and the drive to deliver excellent service.

Duties –

- Be the first point of contact for customers by phone and email, handling enquiries in a professional and supportive way
- Understand customer needs, provide advice where possible, or pass queries to the right department
- Keep customer records up to date
- Manage daily tasks such as responding to queries, checking deliveries, and updating systems
- Work closely with suppliers to resolve customer issues and process credits where needed


Skills -

- Excellent communication and written skills
- Willingness to learn new skills
- Organised, reliable, and able to manage daily tasks efficiently


To apply, please contact Sophie on 01202 147689 or send an updated cv to sophie.cox@holtengineering.co.uk

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