HEO Communication and Content Officer (Infected Blood Compensation Authority)
| Posting date: | 21 August 2025 |
|---|---|
| Salary: | £37,922 to £41,992 per year |
| Additional salary information: | Important information about pay - it is expected that from 1 October 2025 the pay for this role will be £38,105. In addition once the role holder has completed their probationary period (usually 6 months) they will become eligible to receive a pay premium |
| Hours: | Full time |
| Closing date: | 03 September 2025 |
| Location: | Newcastle-upon-Tyne |
| Company: | Government Recruitment Service |
| Job type: | Permanent |
| Job reference: | 422414/1 |
Summary
The number one goal for this new organisation is to build and maintain trust with its users. Effective, open and transparent communications will play an important part in this.
Opportunities to move to the new Infected Blood Compensation Authority (IBCA). At the moment all IBCA roles are hosted by Cabinet Office within the Civil Service. However, once IBCA becomes operational, it is anticipated that most of these roles will transfer to IBCA, which is a new Arms Length Body (ALB) separate from the Cabinet Office. Roles that transfer to IBCA from Cabinet Office will maintain the same or substantially the same terms and conditions of employment that are overall no less favourable. It is anticipated that employees who move from Cabinet Office to IBCA will be able to continue to participate in the Civil Service Pension arrangements with no break in their pensionable service. Roles commencing after IBCA has become operational will be with IBCA itself on similar terms and conditions. All successful candidates will receive full details of the terms and conditions of employment for their role with their formal job offer.
Please note that the mission of IBCA means that it is likely to be operational for a period of approximately 5 to 7 years. When IBCA’s work begins to wind down, IBCA employees will receive support and practical guidance to find a new role, whether in the Civil Service, another Arms Length Body (ALB), or an external employer.
You will be part of a dedicated team of talent and insight led content creators who deliver expert creative solutions and communications products for all IBCA’s channels - both internal and external.
You will create, draft and design a diverse range of engaging and purposeful content from website articles, videos, internal newsletters and press notices to social media posts and animations.
As IBCA is a community-first organisation, you will be passionate about user centric design. Every piece of targeted content you create will be relevant, appropriate and clear for our audience.
Job holders in this grade will carry out a range of activities across communications. This will give you the opportunity to work flexibly across the team to support communication and IBCA community priorities.
Responsibilities
You will be required to:
- Draft, create and deliver content for a range of audiences and channels including online, offline, internal and external and in media or direct mail;
- Identify opportunities to promote IBCA and our communities priorities through internal and external channels, such as all-staff emails and landing stories in national and regional media outlets;
- Build and maintain strong relationships across the organisation and externally with appropriate stakeholders so we can create and deliver accurate, appropriate and timely key messages;
- Use insight to inform your work and provide evaluation to support future work;
- Contribute to strategic plans, evaluation documents, reports and other IBCA communications materials and briefings;
- Foster a positive and inclusive team environment that promotes wellbeing, collaboration, and a supportive culture aligned with departmental values.
Proud member of the Disability Confident employer scheme