Outpatient Coordinator | University College London Hospitals NHS Foundation Trust

Posting date:	20 August 2025
Salary:	Not specified
Additional salary information:	£33,094 - £36,195 Per annum inclusive of HCAS
Hours:	Full time
Closing date:	19 September 2025
Location:	London, NW1 2BU
Company:	University College London Hospital
Job type:	Permanent
Job reference:	7413110/309-UCLH-6704

Summary

You will work alongside other members of the Hospital for Tropical Diseases administration team to provide a high level of support for the Infection Division. You will be required to work at the outpatient clinic reception and be responsible for booking various appointments as well as carrying out a variety of complex administrative duties. Excellent communication skills are essential, as is a focus on patient care.

At the request of your line manager, you may be requested to provide assistance and cover for other members of the administration team within the Division when required.

Applications will only be considered from individuals who have the legal right to work in the UK. As this role does not meet the criteria for sponsorship under the UK Sponsorship requirements, we are unable to sponsor applicants.

You will be the first point of contact for patients, members of the public and other
healthcare staff based outside of the division. It is important to provide an
excellent level of service to our patients including being friendly, helpful and approachable at all times.

You will work alongside our doctors and nurses to support them in the
administrative tasks required to carry out the clinical work in the department. You
will also be required to have a level of knowledge to explain and guide these
colleagues through the several complex administrative pathways we use.

We expect you to be hard working, engaged and supportive towards your
colleagues. You will have to learn and practice a number of different
administrative functions, and to offer feedback and suggestions to improve the
service.

University College London Hospitals NHS Foundation Trust (UCLH) is one of the most complex NHS trusts in the UK, serving a large and diverse population. We provide academically led acute and specialist services, to people from the local area, from throughout the United Kingdom and overseas. Our vision is to deliver top-quality patient care, excellent education, and world-class research.


We provide first-class acute and specialist services across eight sites:

• University College Hospital (incorporating the Elizabeth Garrett Anderson Wing)

• National Hospital for Neurology and Neurosurgery

• Royal National ENT and Eastman Dental Hospitals

• University College Hospital Grafton Way Building

• Royal London Hospital for Integrated Medicine

• University College Hospital Macmillan Cancer Centre

• The Hospital for Tropical Diseases

• University College Hospital at Westmoreland Street



We are dedicated to the diagnosis and treatment of many complex illnesses. UCLH specialises in women’s health and the treatment of cancer, infection, neurological,gastrointestinaland oral disease. It has world class support services including critical care, imaging, nuclearmedicineandpathology.


Weare committed to sustainability and have pledged to become a carbon net zero health service, embedding sustainable practice throughout UCLH. We have set an ambitious target of net zero for our direct emissions by 2031 and indirect emissions by 2040.


For the full Person Specification and more informationregardingthe main responsibilities of this role, please refer to the attached Job Description.


Come and be a part of the best NHS trust in England to work for, according to our staff*


*UCLH top trust to work at in England- In the most recentNHS staff surveyUCLH had the highest percentage of staff who said they would recommend us as a place to work, out of all general acute or acute/community NHS trusts in England – for the third year in a row.


UCLH recognises the benefits of flexible working for staff – To find out more, visit:Flexible working. 


To discover more about what makes UCLHa great placeto work, visit:Why Choose UCLH?



This advert closes on Wednesday 27 Aug 2025

Proud member of the Disability Confident employer scheme

About Disability Confident

A Disability Confident employer will generally offer an interview to any applicant that declares they have a disability and meets the minimum criteria for the job as defined by the employer. It is important to note that in certain recruitment situations such as high-volume, seasonal and high-peak times, the employer may wish to limit the overall numbers of interviews offered to both disabled people and non-disabled people. For more details please go to Disability Confident.