Menu

Planning, Training and Apprenticeship Support Officer

Job details
Posting date: 20 August 2025
Salary: £29,525 per year
Hours: Full time
Closing date: 03 September 2025
Location: Leeds
Company: Government Recruitment Service
Job type: Permanent
Job reference: 422600/8

Apply for this job

Summary

Are you an effective communicator with the ability to liaise with a variety of stakeholders?

Do you have experience of delivering training to various audiences?

Are you passionate about ensuring new starters have best onboarding and induction experience?

If so, we’d like to hear from you!

The Planning, Training and Apprenticeship Support Officer works within the Office of the Traffic Commissioner (OTC).

This role sits within the OTC Planning, Training and Apprenticeship Support Team and will ensure that recruitment and selection activities attract and retain colleagues and develop existing staff. The post holder will work closely with DVSA Resourcing, Training and Apprenticeship Specialists in the People Directorate to ensure that OTC staff have a portfolio of development options and opportunities.

Joining our department comes with many benefits, including:

  • Employer pension contribution of 28.97% of your salary. Read more about Civil Service Pensions here
  • 25 days annual leave, increasing by 1 day each year of service (up to a maximum of 30 days annual leave), plus 8 bank holidays a privilege day for the King’s birthday
  • Flexible working options where we encourage a great work-life balance.

Read more in the Benefits section below!

Find out more about what it's like working at Driver and Vehicle Standards Agency - Department for Transport Careers

In this role you will be responsible for ensuring that new colleagues are brought into the OTC in a timely manner and are provided with a high-quality induction and training programme. The team will ensure all mandated training is completed and provide support to the apprenticeship scheme and across all colleagues as part of the ongoing development available to nurture talent within the OTC.

You will effectively support the provision of guidance, coaching and development to ensure team fully understands and works to achieve overall team objectives.

Your responsibilities will include, but aren’t limited to:

  • Embedding a culture of continuous professional development to ensure that colleagues have the right knowledge, skills, and behaviours to provide excellence in service.
  • Ensuring change is managed effectively, plans are communicated and updated on a regular basis and that impact analysis is completed for all activities and updated on a regular basis.
  • Working with managers and the People Directorate Recruitment Policy team to create a robust and future facing attraction strategy for employment across the OTC.
  • Ensuring recruitment activities adhere to the Civil Service principles of open & fair competition - including accurate result compilation and ordering of merit list.
  • Ensuring relevant Management Information is available to support evaluation / analysis of recruitment outcomes to help identify continuous improvement actions.
  • Working with Standards and Quality Team to ensure all colleagues have the right knowledge, skills, and behaviours to be able to provide excellent service delivery and make sure all mandated or bitesize training is completed and recorded.
  • Providing communication, guidance and supporting materials to promote apprenticeships within OTC and enable staff and managers to have the right information to support career and capability conversations.
  • Collaborating with TCs/TR to ensure the provision of high-quality OTC functions are maintained.

For further information on the role, please read the role profile. Please note that the role profile is for information purposes only - whilst all elements are relevant to the role, they may not all be assessed during the recruitment process. This job advert will detail exactly what will be assessed during the recruitment process.

Proud member of the Disability Confident employer scheme

Disability Confident
A Disability Confident employer will generally offer an interview to any applicant that declares they have a disability and meets the minimum criteria for the job as defined by the employer. It is important to note that in certain recruitment situations such as high-volume, seasonal and high-peak times, the employer may wish to limit the overall numbers of interviews offered to both disabled people and non-disabled people. For more details please go to Disability Confident.

Apply for this job