Delivery Manager
| Posting date: | 20 August 2025 |
|---|---|
| Hours: | Full time |
| Closing date: | 31 August 2025 |
| Location: | M17 1eh |
| Remote working: | On-site only |
| Company: | The Growth Company |
| Job type: | Permanent |
| Job reference: | 4793 |
Summary
We are seeking a proactive and results-oriented Business Analyst to lead the identification and delivery of quick-win process improvements across the organisation. Focused on generating tangible value, the successful candidate will work closely with stakeholders to evaluate existing workflows and recommend practical, scalable enhancements whether through non-technical process redesign or technical solutions.
This role is key to driving rapid, high-impact changes that improve operational efficiency, elevate user experience, and support strategic objectives. The Business Analyst will play a crucial role in aligning business processes with the company's strategic goals.
The Growth Company is an award-winning, accredited social enterprise with a mission to enable growth, create jobs, and improve lives. We deliver a range of services, working with customers and stakeholders to achieve our vision of a society where economic growth and prosperity is inclusive, sustainable, and leaves no person or community behind.
Key Responsibilities:
Engage with stakeholders to gather, clarify, and document business needs, goals, and challenges.
Conduct interviews, workshops, and meetings to elicit detailed requirements and understand current operations, identifying opportunities for quick-win process improvements.
Document functional and non-functional requirements in a clear and structured format.
Translate business needs into actionable specifications for both technical and non-technical teams.
Map current ("as-is") processes to identify inefficiencies, redundancies, or bottlenecks.
Design improved ("to-be") workflows that enhance efficiency, accuracy, and user experience.
Identify opportunities for automation and AI, framing them in terms of measurable business outcomes.
Support testing and validation of new systems, processes, or tools to ensure they meet business requirements.
About You:
Strong analytical and problem-solving skills, with excellent attention to detail.
Excellent communication and interpersonal abilities, with confidence engaging a range of stakeholders.
Proactive, self-motivated, and delivery-focused, able to manage multiple priorities and meet deadlines.
Skilled in mapping and redesigning business processes to improve efficiency and user experience.
Empathetic and user-focused, with a passion for solving real-world problems and driving positive outcomes.
Key Skills and Experience:
Proven experience (typically 3+ years) in a Business Analyst or similar role, working across both technical and non-technical teams.
Proficiency in requirements gathering and documentation, translating business needs into clear, actionable specifications.
Experience facilitating workshops and stakeholder meetings to gather insights and build consensus.
Competence in using business analysis tools such as Visio, Lucidchart, JIRA, or Confluence.
Familiarity with both functional and non-functional requirements, and the ability to document them in a structured format.
Strong understanding of business process modelling and improvement techniques.
Understanding of project lifecycles and software development processes, with experience supporting system implementations or digital transformation projects.
At GC, safeguarding the welfare of all individuals including vulnerable adults and young people is a top priority, and we expect all staff to uphold this standard. All appointments follow Safer Recruitment Procedures, including a DBS check carried out by Due Diligence Limited (DDC Ltd), at no cost to the successful candidate.
Please note: It is a legal offence to apply for a role involving regulated activity if you are on the Barred List.
We are committed to increasing workforce diversity and offer a guaranteed interview to applicants who meet the essential criteria and either have a disability or are from a diverse ethnic community.
If this applies to you, you can request consideration under this scheme during the application process. Your request will be shared only with the Hiring Manager and Internal Recruitment Team.
We also aim to make our recruitment process inclusive and accessible. If you need reasonable adjustments or have any general enquiries at any stage or the recruitment process, please contact careers@growthco.uk or call us on 0161 237 4447.
Examples include:
Meeting the hiring manager or touring the venue in advance
Extra time for tasks
Interview questions shared beforehand
Accessibility software or equipment for assessments
We’re proud to support the Ban the Box campaign, which helps people with convictions access job opportunities. As part of this, we’ve removed questions about convictions from the initial application stage.
GC is committed to fostering a culture of flexibility and agile working. Many roles will increasingly support full agile arrangements. If you require more permanent flexibility, we encourage you to discuss this during your interview so your request can be considered early in the process.
All GC colleagues will work inline with the Health & Safety at work act and the GC Health & Safety Policy.
This role is key to driving rapid, high-impact changes that improve operational efficiency, elevate user experience, and support strategic objectives. The Business Analyst will play a crucial role in aligning business processes with the company's strategic goals.
The Growth Company is an award-winning, accredited social enterprise with a mission to enable growth, create jobs, and improve lives. We deliver a range of services, working with customers and stakeholders to achieve our vision of a society where economic growth and prosperity is inclusive, sustainable, and leaves no person or community behind.
Key Responsibilities:
Engage with stakeholders to gather, clarify, and document business needs, goals, and challenges.
Conduct interviews, workshops, and meetings to elicit detailed requirements and understand current operations, identifying opportunities for quick-win process improvements.
Document functional and non-functional requirements in a clear and structured format.
Translate business needs into actionable specifications for both technical and non-technical teams.
Map current ("as-is") processes to identify inefficiencies, redundancies, or bottlenecks.
Design improved ("to-be") workflows that enhance efficiency, accuracy, and user experience.
Identify opportunities for automation and AI, framing them in terms of measurable business outcomes.
Support testing and validation of new systems, processes, or tools to ensure they meet business requirements.
About You:
Strong analytical and problem-solving skills, with excellent attention to detail.
Excellent communication and interpersonal abilities, with confidence engaging a range of stakeholders.
Proactive, self-motivated, and delivery-focused, able to manage multiple priorities and meet deadlines.
Skilled in mapping and redesigning business processes to improve efficiency and user experience.
Empathetic and user-focused, with a passion for solving real-world problems and driving positive outcomes.
Key Skills and Experience:
Proven experience (typically 3+ years) in a Business Analyst or similar role, working across both technical and non-technical teams.
Proficiency in requirements gathering and documentation, translating business needs into clear, actionable specifications.
Experience facilitating workshops and stakeholder meetings to gather insights and build consensus.
Competence in using business analysis tools such as Visio, Lucidchart, JIRA, or Confluence.
Familiarity with both functional and non-functional requirements, and the ability to document them in a structured format.
Strong understanding of business process modelling and improvement techniques.
Understanding of project lifecycles and software development processes, with experience supporting system implementations or digital transformation projects.
At GC, safeguarding the welfare of all individuals including vulnerable adults and young people is a top priority, and we expect all staff to uphold this standard. All appointments follow Safer Recruitment Procedures, including a DBS check carried out by Due Diligence Limited (DDC Ltd), at no cost to the successful candidate.
Please note: It is a legal offence to apply for a role involving regulated activity if you are on the Barred List.
We are committed to increasing workforce diversity and offer a guaranteed interview to applicants who meet the essential criteria and either have a disability or are from a diverse ethnic community.
If this applies to you, you can request consideration under this scheme during the application process. Your request will be shared only with the Hiring Manager and Internal Recruitment Team.
We also aim to make our recruitment process inclusive and accessible. If you need reasonable adjustments or have any general enquiries at any stage or the recruitment process, please contact careers@growthco.uk or call us on 0161 237 4447.
Examples include:
Meeting the hiring manager or touring the venue in advance
Extra time for tasks
Interview questions shared beforehand
Accessibility software or equipment for assessments
We’re proud to support the Ban the Box campaign, which helps people with convictions access job opportunities. As part of this, we’ve removed questions about convictions from the initial application stage.
GC is committed to fostering a culture of flexibility and agile working. Many roles will increasingly support full agile arrangements. If you require more permanent flexibility, we encourage you to discuss this during your interview so your request can be considered early in the process.
All GC colleagues will work inline with the Health & Safety at work act and the GC Health & Safety Policy.