Receptionist/Administrator | Liverpool Women's NHS Foundation Trust
| Dyddiad hysbysebu: | 19 Awst 2025 |
|---|---|
| Cyflog: | Heb ei nodi |
| Gwybodaeth ychwanegol am y cyflog: | £24,465 per annum, pro rata |
| Oriau: | Rhan Amser |
| Dyddiad cau: | 18 Medi 2025 |
| Lleoliad: | Liverpool, L8 7SS |
| Cwmni: | Liverpool Women's NHS Foundation Trust |
| Math o swydd: | Parhaol |
| Cyfeirnod swydd: | 7423420/159-LWH-190-25 |
Crynodeb
The Hewitt Fertility Centre is one of Britain’s largest Reproductive medicine units providing a comprehensive service to both NHS and fee paying patients.
The Hewitt Fertility Centre is wholly committed to providing a high quality service to patients who attend the centre, for a range of fertility related investigations and treatments.An opportunity has arisen within The Hewitt Fertility Centre at Liverpool site for a Reception Administrator, who is a bright, committed, and enthusiastic individual. You would be working within a rapidly developing service and should be able to demonstrate excellent communication skills. A background in an administration essential. The unit is operational between 07.00am and 17.00pm currently. The Hewitt Centre Liverpool supports a 7 day service.
Please note successful candidate will cover weekend working.
The post holder is responsible for providing a welcoming, helpful and efficient reception service for all patients and visitors to the Hewitt Fertility Centre. This entails a wide range of understanding of the administrative arrangements within the Unit and a good level of proficiency in the use of the relevant IT systems. Patient Administrative Systems (PAS) An ability to cope with high levels of activity in a professional and caring manner is essential. successful Candidate will work weekends.
Liverpool Women’s NHS FT became part ofNHS University Hospitals of Liverpool Group (UHLG)in November 2024, following the coming together with Liverpool University Hospitals NHS FT. UHLG was born from a shared aim to improve the care we provide to our patients.
UHLG is one of the largest employers in the region, with over 16,800 colleagues who are dedicated to caring for our communities - from birth and beyond. For the 630,000 people across Merseyside, UHLG is also their local NHS, providing general and emergency hospital care, alongside highly specialised regional services for more than two million people in the North West.
At Liverpool Women’s Hospital, each year we deliver approximately 7,500 babies, carry out around 50,000 gynaecological inpatient and outpatient procedures, care for over 1,000 poorly and premature newborns, perform around 1,000 IVF cycles, and conduct over 4,000 genetic appointments.
We believe that this, along with a strong dedication to research and innovation, makes us the specialist health provider of choice in Europe for women, babies and families.
For roles at Liverpool University Hospitals, visit theircareers page.
UKVI guidelines prohibits sponsorship for all Band 2 posts. Guidelines state that many non-clinical posts are not eligible for sponsorship. Please use UKVI guidance on Skilled Worker Visas to determine your eligibility for sponsorship if you were to gain a conditional offer for this role.
https://www.gov.uk/skilled-worker-visa/your-job
Deliver a high level of customer service in all interactions with patients, their partners, relatives, carers and other members of staff to ensure the highest standards of confidentiality, sensitivity and dignity are maintained at all times. Days and working pattern, Wednesday, Thursday, Friday hrs. 07:15am to 15:15 pm, Saturday working 08:00am to 14:00pm. Provide a friendly and approachable patient reception service for the Hewitt Fertility Centre. Deal with all patient / visitor queries and concerns received at the Reception Desk using judgment and discretion, prioritizing queries and providing nonclinical advice in relation to administrative arrangements. Establish the reason for the patients’ attendance and check patients into and out of clinic appointments on up to three separate Patient Administration Systems (PAS) – Digicare, IDEAS and CRIS. Ensure patients’ demographic details are correct using Trust procedures and update Digicare, IDEAS and Case Notes. Check other personal data in accordance with Trust requirements. Generate invoices for all investigations and top up of medications for Self-Funded Patients and NHS prescription fees as required. Take payments for outstanding invoices as and when required.Liaise with Operational Support Manager as required at Liverpool Women's Hospital to ensure all patient attendances are accounted for and that all the information is correct.
Please see Job description for Full details
This advert closes on Tuesday 2 Sep 2025