Service Support Officer
| Posting date: | 19 August 2025 |
|---|---|
| Salary: | £26,403 to £28,598 per year, pro rata |
| Hours: | Part time |
| Closing date: | 02 September 2025 |
| Location: | Mamhilad, Pontypool |
| Remote working: | Hybrid - work remotely up to 2 days per week |
| Company: | Blaenau Gwent County Borough Council |
| Job type: | Permanent |
| Job reference: | REQ000092 |
Summary
A permanent, part time position has arisen within SEWAS for an experienced and enthusiastic individual to join the team at Mamhilad. The position will involve working from the SEWAS office a minimum of one day per week.
The successful candidate will be responsible for the maintenance of electronic filing systems and databases (including Civica and WCCIS) and the co-ordination and minute taking of complex meetings relating to adoption e.g. Adoption Panels, which need to be transcribed in a timely manner.
You must have experience of carrying out administrative duties in an office environment. It is essential that you are able to work on your own initiative and meet the deadlines/timescales for a busy adoption service.
Educational attainments essential for the position are 5 GCSE’S (A-C or equivalent), typing or keyboarding skills and NVQ 3 or equivalent (or commitment to working towards achieving NVQ 3).
Thorough pre- employment screening is undertaken during the recruitment process.
The post holder will be required to complete an application for a disclosure of criminal records.
This post is exempt from the Rehabilitation of Offenders Act 1974. A comprehensive
pre-employment screening process will be undertaken which will include a standard disclosure.
For information on the re-employment and re-engagement of former employees please refer to the Council’s Pay Policy.
About us
At Blaenau Gwent, we are passionate about the work we do and the impact we have. We empower our staff to make meaningful changes and take action to enhance our services.
Want to ask us a question?
For further information or if you would like to have an information discussion, please contact Joanne Mirza 01495 369490.
Closing Date: 2nd September 2025, 12:00 midnight
Interview Date: 15th September 2025
The successful candidate will be responsible for the maintenance of electronic filing systems and databases (including Civica and WCCIS) and the co-ordination and minute taking of complex meetings relating to adoption e.g. Adoption Panels, which need to be transcribed in a timely manner.
You must have experience of carrying out administrative duties in an office environment. It is essential that you are able to work on your own initiative and meet the deadlines/timescales for a busy adoption service.
Educational attainments essential for the position are 5 GCSE’S (A-C or equivalent), typing or keyboarding skills and NVQ 3 or equivalent (or commitment to working towards achieving NVQ 3).
Thorough pre- employment screening is undertaken during the recruitment process.
The post holder will be required to complete an application for a disclosure of criminal records.
This post is exempt from the Rehabilitation of Offenders Act 1974. A comprehensive
pre-employment screening process will be undertaken which will include a standard disclosure.
For information on the re-employment and re-engagement of former employees please refer to the Council’s Pay Policy.
About us
At Blaenau Gwent, we are passionate about the work we do and the impact we have. We empower our staff to make meaningful changes and take action to enhance our services.
Want to ask us a question?
For further information or if you would like to have an information discussion, please contact Joanne Mirza 01495 369490.
Closing Date: 2nd September 2025, 12:00 midnight
Interview Date: 15th September 2025
Proud member of the Disability Confident employer scheme
Disability Confident
About Disability Confident
A Disability Confident employer will generally offer an interview to any applicant that declares they have a disability and meets the minimum criteria for the job as defined by the employer. It is important to note that in certain recruitment situations such as high-volume, seasonal and high-peak times, the employer may wish to limit the overall numbers of interviews offered to both disabled people and non-disabled people. For more details please go to Disability Confident.