Customer Service Advisor
| Posting date: | 18 August 2025 |
|---|---|
| Salary: | £26,570 per year |
| Hours: | Full time |
| Closing date: | 17 September 2025 |
| Location: | DE561AX |
| Remote working: | On-site only |
| Company: | Talk Staff Group Ltd |
| Job type: | Permanent |
| Job reference: | BH-7602-97701 |
Summary
Are you a natural problem solver with a passion for delivering exceptional customer service? Our client is hiring a Customer Service Advisor to join a successful and growing company in Belper, offering fantastic benefits and career progression opportunities.
To be considered for the role, you’ll require the following essentials:
• Strong Communication – A professional telephone manner & written skills
• Tech-Savvy – Familiarity with Microsoft applications & web-based platforms
• Call Centre Experience (Desirable) – Not essential but a bonus!
• Resilient & Calm – Able to handle customer queries with reassurance & confidence
Within this position, you’ll also be:
• Problem Solving – Understand customer situations and provide effective solutions
• Service Excellence – Deliver a high-quality customer experience with professionalism
• CRM Management – Ensure all queries are handled promptly & accurately within SLAs
• Process Optimisation – Identify opportunities to streamline operations & improve efficiency
What’s on offer
• Various shifts 8am-6pm and some weekends
• Career Development – Structured training and development programmes
• Work-Life Balance – 25 days holiday plus bank holidays
• Wellbeing Programme – Supporting your health & wellbeing
• Modern Workplace – Work with innovative technology in a professional environment
Talk Staff Recruitment is an established division of Talk Staff Group and works with companies throughout the East Midlands and UK with roles including many areas such as: Accountancy & Finance, Human Resources, Marketing, Contact Centre and Office Support.
Talk Staff Recruitment act as an Recruitment Business in relation to this vacancy.
See our website for more details and jobs available - http://www.talkstaff.co.uk/jobs