Senior Revenues Officer (Enforcement and Quality Assurance)
| Posting date: | 18 August 2025 |
|---|---|
| Salary: | £33,143 to £36,363 per year |
| Additional salary information: | Permanent Contract, Local Government Pension Scheme |
| Hours: | Full time |
| Closing date: | 25 August 2025 |
| Location: | Totnes, Devon |
| Remote working: | Hybrid - work remotely up to 5 days per week |
| Company: | South Hams District Council |
| Job type: | Permanent |
| Job reference: | CF325P001 |
Summary
We are looking to recruit a Senior Revenues Officer (Enforcement and Quality Assurance) to join our Revenues and Benefits team. This is a brand-new role which means you will have the opportunity to shape and make it your own, whilst ensuring that the Revenues team continues to meet its income collection targets and delivers a high quality, professional and responsive customer service.
A team player who builds positive relationship in teams, you will have experience of working in a senior role in a busy Revenues environment. You will have a thorough current working knowledge of Council Tax, Business Rates and BIDs including collection and enforcement legislation. Representing South Hams and West Devon at both the magistrates’ court and the Valuation Tribunal, you will be able to prioritise your workload, meet deadlines and work effectively under pressure.
You will be responsible for monitoring and reviewing the performance of Revenues staff by recording accuracy statistics and highlighting any training needs. We wish to fully implement our software supplier’s Performance Management and Quality Assurance module and an important initial part of the role will be its implementation.
In return, we offer a friendly and supportive environment and an excellent benefits package including:
The opportunity to work in an amazing part of the country
Flexible working options (including remote working)
Local Government Pension Scheme
An extensive Staff Benefit Scheme
Further details can be found in the Role Profile, however for an informal discussion about this exciting opportunity please contact Paul Dean, Principal Revenues Officer on 01803 861106 or paul.dean@swdevon.gov.uk
Please note, the successful candidate will require a satisfactory basic DBS check.
Closing date: Monday 25 August 2025
Interviews to be held on Thursday 11 September 2025
A team player who builds positive relationship in teams, you will have experience of working in a senior role in a busy Revenues environment. You will have a thorough current working knowledge of Council Tax, Business Rates and BIDs including collection and enforcement legislation. Representing South Hams and West Devon at both the magistrates’ court and the Valuation Tribunal, you will be able to prioritise your workload, meet deadlines and work effectively under pressure.
You will be responsible for monitoring and reviewing the performance of Revenues staff by recording accuracy statistics and highlighting any training needs. We wish to fully implement our software supplier’s Performance Management and Quality Assurance module and an important initial part of the role will be its implementation.
In return, we offer a friendly and supportive environment and an excellent benefits package including:
The opportunity to work in an amazing part of the country
Flexible working options (including remote working)
Local Government Pension Scheme
An extensive Staff Benefit Scheme
Further details can be found in the Role Profile, however for an informal discussion about this exciting opportunity please contact Paul Dean, Principal Revenues Officer on 01803 861106 or paul.dean@swdevon.gov.uk
Please note, the successful candidate will require a satisfactory basic DBS check.
Closing date: Monday 25 August 2025
Interviews to be held on Thursday 11 September 2025
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