Support Officer (EYE)
| Posting date: | 15 August 2025 |
|---|---|
| Salary: | £25,989 to £27,254 per year |
| Hours: | Full time |
| Closing date: | 31 August 2025 |
| Location: | Lincolnshire, East Midlands |
| Remote working: | Hybrid - work remotely up to 1 day per week |
| Company: | Lincolnshire County Council |
| Job type: | Permanent |
| Job reference: |
Summary
We are looking to recruit a Support Officer to join the Early Years Entitlements (EYE) team, to support childcare providers to deliver early years entitlements in their settings, and assist families across Lincolnshire to maximise their entitlements. This is an opportunity to join our small but mighty team, in a role that provides variety, challenges and an opportunity to drive positive change for young children across Lincolnshire.
Due to recent changes in immigration law in the UK we are unable to offer skilled worker visa sponsorship for this role as it does not meet the requirements of RQF Level 6.
The ideal candidate will have a keen eye for detail and enjoy working with data, to complete funding claims accurately and on time each month. We are looking for a self motivated team player that is passionate about the benefits of early years education.
Main responsibilities are:
• Process claims and uploading data into systems for payment of EYE using bespoke claims management software.
• Support parents, providers and professionals with queries to ensure families understand and can access the government support available with the cost of childcare
• Maintain accurate information on childcare provision across the county for auditing purposes, running queries and verifying information.
• Conduct virtual and face to face audits to ensure compliance with the EYE funding requirements across the county as directed by the Lead Consultant (EYE)
.• Support other general administrative and clerical duties as requested, including report writing, data reporting and dealing with both parent and provider queries
This is an administrative role. You will have an eye for detail and a flexible approach to be able to react and adapt on a daily basis. You will be required to build effective relationships with stakeholders internally and externally, so effective communication skills are essential to be able to provide careful and considered responses.
A good working knowledge of MS Word and MS Excel will be beneficial.
The post holder will be required to have a driving license with access to a car and be able to travel and work in a timely and flexible manner to undertake the duties of the role. Some travel will be required across the county to meet service demand.
Closing date: 31st August
Interviews planned for: Thursday 18th September
Please be advised that this position may be subject to a criminal record check.
All candidates are advised to read the attached job information pack prior to making an application.
On occasion we receive significantly more applications than expected for some vacancies and under such circumstances we reserve the right to bring forward the closing date of the advertisement. We therefore strongly advise you to apply for the role promptly to avoid disappointment should the closing date be brought forward.
We operate a talent pool scheme whereby candidates who are not successful on this occasion may be considered for a period of up to 3 months for equal positions.
Lincolnshire County Council is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment.
A Smarter Working Employer
We have embraced new ways of working and hybrid working will be a feature of this role. You will be given a nominated contractual work base and you will be required to commute to this work base when necessary. Working arrangements regarding hybrid working will be discussed as part of the appointment process.
Our technology platform and equipment is very good enabling you to connect and collaborate remotely. We require that you have in place good connectivity, and we will discuss during the recruitment process if support with this is needed.
Fluency Duty
In accordance with Part 7 of the Immigration Act 2016 (Fluency Duty), the ability to converse at ease with customers and provide advice in accurate spoken English is essential for the post.
Due to recent changes in immigration law in the UK we are unable to offer skilled worker visa sponsorship for this role as it does not meet the requirements of RQF Level 6.
The ideal candidate will have a keen eye for detail and enjoy working with data, to complete funding claims accurately and on time each month. We are looking for a self motivated team player that is passionate about the benefits of early years education.
Main responsibilities are:
• Process claims and uploading data into systems for payment of EYE using bespoke claims management software.
• Support parents, providers and professionals with queries to ensure families understand and can access the government support available with the cost of childcare
• Maintain accurate information on childcare provision across the county for auditing purposes, running queries and verifying information.
• Conduct virtual and face to face audits to ensure compliance with the EYE funding requirements across the county as directed by the Lead Consultant (EYE)
.• Support other general administrative and clerical duties as requested, including report writing, data reporting and dealing with both parent and provider queries
This is an administrative role. You will have an eye for detail and a flexible approach to be able to react and adapt on a daily basis. You will be required to build effective relationships with stakeholders internally and externally, so effective communication skills are essential to be able to provide careful and considered responses.
A good working knowledge of MS Word and MS Excel will be beneficial.
The post holder will be required to have a driving license with access to a car and be able to travel and work in a timely and flexible manner to undertake the duties of the role. Some travel will be required across the county to meet service demand.
Closing date: 31st August
Interviews planned for: Thursday 18th September
Please be advised that this position may be subject to a criminal record check.
All candidates are advised to read the attached job information pack prior to making an application.
On occasion we receive significantly more applications than expected for some vacancies and under such circumstances we reserve the right to bring forward the closing date of the advertisement. We therefore strongly advise you to apply for the role promptly to avoid disappointment should the closing date be brought forward.
We operate a talent pool scheme whereby candidates who are not successful on this occasion may be considered for a period of up to 3 months for equal positions.
Lincolnshire County Council is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment.
A Smarter Working Employer
We have embraced new ways of working and hybrid working will be a feature of this role. You will be given a nominated contractual work base and you will be required to commute to this work base when necessary. Working arrangements regarding hybrid working will be discussed as part of the appointment process.
Our technology platform and equipment is very good enabling you to connect and collaborate remotely. We require that you have in place good connectivity, and we will discuss during the recruitment process if support with this is needed.
Fluency Duty
In accordance with Part 7 of the Immigration Act 2016 (Fluency Duty), the ability to converse at ease with customers and provide advice in accurate spoken English is essential for the post.
Proud member of the Disability Confident employer scheme
Disability Confident
About Disability Confident
A Disability Confident employer will generally offer an interview to any applicant that declares they have a disability and meets the minimum criteria for the job as defined by the employer. It is important to note that in certain recruitment situations such as high-volume, seasonal and high-peak times, the employer may wish to limit the overall numbers of interviews offered to both disabled people and non-disabled people. For more details please go to Disability Confident.