Lymphoedema Clinic Secretary
| Posting date: | 14 August 2025 |
|---|---|
| Salary: | £24,751 to £26,700 per year |
| Additional salary information: | £24751 - £26700 a year |
| Hours: | Full time |
| Closing date: | 31 August 2025 |
| Location: | Middlesbrough, TS5 5NW |
| Company: | NHS Jobs |
| Job type: | Permanent |
| Job reference: | B0156-25-0013 |
Summary
General duties To manage lymphoedema administration assistants and volunteers. This includes completing appraisals, monitoring performance and identifying areas of training/support required. To be part of the interview process when recruiting administration assistants or volunteers. Delegate administration tasks to the administration team and ensure work is completed to a high standard. Ensure that clinic appointments are arranged to meet requirements as directed by Commissioners KPI targets. This includes clinic appointments, home visits, complex clinic appointments in GP surgeries and with District Nurses. Liaise with the wider multi-disciplinary team to arrange clinic appointments and ensure all relevant professionals have information required. Manage lymphoedema referrals, liaising with relevant MDT professionals and ensuring contracted KPI targets are adhered. Manage the appointment system to ensure patients are allocated to appropriate members of staff. An awareness of the clinic budget and working with the Clinical Lead and finance team ensuring that the budget is well managed. Manage an efficient purchase ordering and distribution system for patient hosiery and clinic supplies. Support all the clinic staff to ensure hosiery and supply ordering is completed to prevent delays in patient treatment. Ensure daily/monthly statistics are collated regarding patient activity. Ensure that necessary reports are produced to a high standard and available to Director of Nursing in a timely manner. Support the HR team and Clinical Lead by ensuring that the necessary information/documentation regarding sick time, annual leave, toil, study time is recorded in a timely manner. Support the Clinical Lead by ensuring that appraisals are arranged in advance ensuring all staff are aware of necessary documentation to be completed. Co-ordinate mandatory training, online and face to face ensuring all the team are given necessary time to complete training required. Co-ordinate all team meetings, clinical supervision, clinical team meetings and relevant meetings to ensure staff are able to attend. To record minutes of meetings as required and ensure necessary staff receive minutes. Working with the Clinical Lead to devise and implement new ways of working to ensure the clinic runs efficiently. Manage all templates on systems. Creating and updating as necessary. Support the clinic staff with education and audit by updating necessary documentation. Manage the various waiting lists ensuring patients are dealt with appropriately. Support clinic staff with administration tasks, medical database and excel spreadsheets Deal with telephone queries in a professional manner. Queries can be from patients and health care professionals.