Duty Manager
| Posting date: | 14 August 2025 |
|---|---|
| Hours: | Full time |
| Closing date: | 13 September 2025 |
| Location: | Glasgow, G3 8AZ |
| Company: | LGH Hotel Management Ltd |
| Job type: | Permanent |
| Job reference: | 1362470042 |
Summary
Duty Manager
Glasgow Argyle Hotel, Signature Collection by Best Western
The Opportunity
Are you passionate about creating memorable guest experiences in a welcoming and energetic hotel environment? We’re looking for a proactive and hands-on Duty Manager to join our management team
About the Role
As Duty Manager, you’ll be the face of the hotel during your shift—ensuring seamless operations, supporting all departments, and creating memorable moments for our guests. You’ll lead by example, resolve issues with confidence, and uphold the highest standards of service and hospitality.
Key Responsibilities
- Act as the senior manager on duty, overseeing daily hotel operations
- Lead and support front-of-house teams to deliver exceptional guest service
- Handle guest feedback and resolve issues promptly and professionally
- Ensure health & safety, security, and brand standards are maintained
- Collaborate with department heads to ensure smooth handovers and communication
- Support training and development of team members
Benefits
- Our enviable employee discounts on bedroom rates across our Best Western hotel portfolio.
- Shopping discounts - ranging from groceries, fashion, travel, utilities, days out, and even holidays.
- Eye care
- Free legal & money advice
- Counseling sessions
- Hospital & death benefit plans
- Cycle to work scheme
- Wellbeing tips and support fitness videos
- Recipe ideas
- Advice on keeping active and healthy living
- Wellbeing podcasts and tv
- Breathing exercises
- 24/7 advice and support line
- Team reward & recognition
- Free meals on duty
- Free parking
Ideal Candidate
- Proven experience in a supervisory or management role within a hospitality environment
- Strong leadership and problem-solving skills
- Excellent communication and interpersonal abilities
- Calm under pressure and thrives in a fast-paced environment
- Flexible with working hours, including evenings, weekends, and holidays
Hotel
The Glasgow Hotel, part of the Signature Collection by Best Western, seamlessly blends old and new architecture, making it a standout on the Glasgow skyline near the River Clyde, right in the heart of vibrant Glasgow.
Just seconds from junction 19 of the M8, 300 meters from Anderston railway station, and less than a mile from both Glasgow Central and Glasgow Queen Street train stations, the hotel is ideally located.
The hotel features 141 bedrooms, including 16 family rooms and 12 self-catering studio apartments. It also offers six meeting rooms with a capacity for up to 160 delegates, an indoor 15-meter swimming pool, a gym, and beauty treatment rooms
About us
Looking for an exciting career in the hospitality industry? Look no further than LGH Hotels Management! With a growing portfolio of 42 hotels throughout the UK, including globally recognised brands such as Crowne Plaza, Holiday Inn, and Best Western, all located in prime locations, we are the premier destination for those seeking a fulfilling career in hospitality. Join our dynamic team and be a part of shaping the future of the UK hospitality industry.