REGISTRATION OFFICER
| Posting date: | 14 August 2025 |
|---|---|
| Salary: | £29,540 to £32,061 per year |
| Hours: | Full time |
| Closing date: | 31 August 2025 |
| Location: | HU1 2AG |
| Company: | Hull City Council |
| Job type: | Permanent |
| Job reference: | 32990 |
Summary
We are looking for someone who is both customer focussed and emotionally resilient but also someone who is able to work accurately and methodically under pressure paying a high attention to detail; to join our team at Hull Register Office.
As a Registration Officer you will deliver a full range of services to customers, This includes the registering of births, deaths, still births, marriages and civil partnerships in accordance with legislative requirements.
This is a customer facing role and you must have substantial experience of dealing with customers and members of the public on a face to face basis. A proven track record of a commitment to high levels of customer care is essential, along with the ability to deal tactfully and discreetly with customers from a wide range of cultures and backgrounds in what may be emotionally challenging situations.
Accuracy skills which include an attention to detail and the ability to create both electronic and hand written records in an accurate, neat and legible manner is essential.
The post holder will be responsible for the collection of statutory and non statutory fees therefore numeracy skills, including the ability to undertake financial reconciliation is required.
In addition to completing registrations the post holder will be required to conduct a wide range of civil ceremonies, including citizenship and marriage ceremonies to a high standard.
The post holder must have developed communication skills and be able to present information both clearly and appropriately, to the needs of a wide range of audiences. Experience of public speaking is essential.
This role will involve regular weekend working.
For an informal discussion about the role, please contact Jillian Fill, Registrations & Coroners Manager on 01482 612 138 or jillian.fill@hullcc.gov.uk
Please ensure that your application demonstrates how you meet the essential criteria against the person specification as listed in the job description.
As a Registration Officer you will deliver a full range of services to customers, This includes the registering of births, deaths, still births, marriages and civil partnerships in accordance with legislative requirements.
This is a customer facing role and you must have substantial experience of dealing with customers and members of the public on a face to face basis. A proven track record of a commitment to high levels of customer care is essential, along with the ability to deal tactfully and discreetly with customers from a wide range of cultures and backgrounds in what may be emotionally challenging situations.
Accuracy skills which include an attention to detail and the ability to create both electronic and hand written records in an accurate, neat and legible manner is essential.
The post holder will be responsible for the collection of statutory and non statutory fees therefore numeracy skills, including the ability to undertake financial reconciliation is required.
In addition to completing registrations the post holder will be required to conduct a wide range of civil ceremonies, including citizenship and marriage ceremonies to a high standard.
The post holder must have developed communication skills and be able to present information both clearly and appropriately, to the needs of a wide range of audiences. Experience of public speaking is essential.
This role will involve regular weekend working.
For an informal discussion about the role, please contact Jillian Fill, Registrations & Coroners Manager on 01482 612 138 or jillian.fill@hullcc.gov.uk
Please ensure that your application demonstrates how you meet the essential criteria against the person specification as listed in the job description.
Proud member of the Disability Confident employer scheme
Disability Confident
About Disability Confident
A Disability Confident employer will generally offer an interview to any applicant that declares they have a disability and meets the minimum criteria for the job as defined by the employer. It is important to note that in certain recruitment situations such as high-volume, seasonal and high-peak times, the employer may wish to limit the overall numbers of interviews offered to both disabled people and non-disabled people. For more details please go to Disability Confident.