Medical Receptionist (Part Time)
| Posting date: | 12 August 2025 |
|---|---|
| Salary: | Not specified |
| Additional salary information: | Negotiable |
| Hours: | Full time |
| Closing date: | 31 August 2025 |
| Location: | Birmingham, B11 4RA |
| Company: | NHS Jobs |
| Job type: | Contract |
| Job reference: | A4991-25-0000 |
Summary
Patient Interaction Welcome patients and visitors in person, over the phone, and via email. Provide clear information and guidance, and direct patients to the correct services or members of staff. Appointment Management Schedule routine and urgent appointments, maintain waiting lists, and coordinate with clinicians to ensure timely patient care. Administrative Duties Update and maintain accurate patient records. Process prescription requests and manage incoming and outgoing correspondence. Carry out general administrative tasks to support the smooth running of the practice. Communication Relay messages accurately and promptly between patients, doctors, and other staff. Ensure all communication is clear, respectful, and timely. Confidentiality Maintain strict patient confidentiality at all times, following data protection laws and practice policies.