Strategic Performance & Assurance Lead (Performance Manager)
| Posting date: | 12 August 2025 |
|---|---|
| Salary: | £46,388 to £57,985 per year |
| Hours: | Full time |
| Closing date: | 20 August 2025 |
| Location: | Dartford, Kent |
| Remote working: | Hybrid - work remotely up to 2 days per week |
| Company: | Moat Homes Ltd |
| Job type: | Permanent |
| Job reference: |
Summary
Role: Strategic Performance & Assurance Lead (Performance Manager)
Hours: 35 hours per week
Salary: £46,388 to £57,985 per annum (salary offered dependent experience)
Contract: Permanent
Location: Hybrid, working between our Dartford office (Crossways Business Park) and home
Interviews: Friday 29 August 2025
Lead the framework, drive the change!
Join us to create Moat’s first joined-up, insight-led performance framework!
At Moat, we believe that great performance management is about more than just numbers – it’s about purpose, alignment and impact.
We’re looking for a strategic thinker and skilled collaborator to join our Governance & Compliance team as Performance Manager, turning data into meaningful action and driving a performance framework that improves lives and supports our social purpose.
What you'll be doing
This is not a role for someone who just keeps the wheels turning.
As our new Performance Manager, you’ll build from the ground up – designing and embedding a performance management framework that connects strategy, delivery and outcomes.
You’ll take an umbrella view of the organisation, coordinating our brilliant Data & BI and Insight teams to align data, narrative and assurance into one clear, consistent story.
It’s about seeing the big picture, challenging where it matters and making sure every KPI serves a purpose – especially as our priorities shift in a risk-focused environment.
You’ll be the strategic lead for performance, reporting directly to the Head of Strategy & Policy. That means influencing, collaborating; and when needed, holding senior colleagues to account.
We’ll be looking to you to create clarity, drive alignment and make performance a central part of how we lead the organisation.
What we're looking for
We need someone who:
Has proven experience building a performance management framework from scratch in a complex or regulated environment
Thrives on strategic thinking, but is just as comfortable drilling into detail where needed
Can confidently challenge – including at senior and executive level to ensure data and insight lead to meaningful action
Understand KPIs not as static measures, but as evolving tool that respond to risk and organisational priorities
Can coordinate across multiple teams to create one joined-up approach to reporting, assurance and insight
Knows how to make performance information clear, relevant and impactful at every level of the organisation.
Experience in housing is a bonus, but what matters most if your ability to connect the dots between data, insight and strategic direction – and to get others to do the same.
Why now?
Moat is evolving how we think about performance and insight. This is your chance to be at the heart of that change, shaping something new with the autonomy and influence to make it stick.
For more information, please take a look at the job description: performance-manager.pdf
To apply:
Complete our application form in full via our careers website. As we use anonymous recruitment and do not accept CVs, it’s really important that you provide as much detail as possible in your application. We’re keen to understand your interest in the role and how you meet the requirements, so make full use of the spaces provided to tell us about your experience, skills, and what makes you a great fit for our team.
Previous applicants need not apply.
Who are we?
We provide homes across London, Sussex, Kent and Essex. Our financial strength puts us in a good position to rise to challenges and plan for the future. Our purpose is to “open doors to better lives for our customers”. We thrive to be customer pioneers; providing a great customer experience.
We’re proud to have been recognised as one of ‘The Sunday Times Best Places to Work’ 2025, based on feedback from our colleagues.
Why join us?
Come and make a difference, grow your career, join a great team and take on new challenges.
In return, you’ll receive:
Excellent benefits. For more info, check out our employee benefits video here: Our employee benefits: what we can offer you (youtube.com)
Want to know more about Moat?
Check out our social media feeds!
Instagram: @moathomes
Facebook: Moat Homes
If this sounds like the role for you, apply by 11pm on Wednesday 20th August 2025 and be part of something bigger!
Interview Date: Interviews will take place on Friday 29th August.
We encourage you to apply early, as we may close the advert before this date if we receive good interest. We're looking forward to reading your application!
If you require any additional adjustments to the recruitment process, please email peopleservices@moat.co.uk.
Hours: 35 hours per week
Salary: £46,388 to £57,985 per annum (salary offered dependent experience)
Contract: Permanent
Location: Hybrid, working between our Dartford office (Crossways Business Park) and home
Interviews: Friday 29 August 2025
Lead the framework, drive the change!
Join us to create Moat’s first joined-up, insight-led performance framework!
At Moat, we believe that great performance management is about more than just numbers – it’s about purpose, alignment and impact.
We’re looking for a strategic thinker and skilled collaborator to join our Governance & Compliance team as Performance Manager, turning data into meaningful action and driving a performance framework that improves lives and supports our social purpose.
What you'll be doing
This is not a role for someone who just keeps the wheels turning.
As our new Performance Manager, you’ll build from the ground up – designing and embedding a performance management framework that connects strategy, delivery and outcomes.
You’ll take an umbrella view of the organisation, coordinating our brilliant Data & BI and Insight teams to align data, narrative and assurance into one clear, consistent story.
It’s about seeing the big picture, challenging where it matters and making sure every KPI serves a purpose – especially as our priorities shift in a risk-focused environment.
You’ll be the strategic lead for performance, reporting directly to the Head of Strategy & Policy. That means influencing, collaborating; and when needed, holding senior colleagues to account.
We’ll be looking to you to create clarity, drive alignment and make performance a central part of how we lead the organisation.
What we're looking for
We need someone who:
Has proven experience building a performance management framework from scratch in a complex or regulated environment
Thrives on strategic thinking, but is just as comfortable drilling into detail where needed
Can confidently challenge – including at senior and executive level to ensure data and insight lead to meaningful action
Understand KPIs not as static measures, but as evolving tool that respond to risk and organisational priorities
Can coordinate across multiple teams to create one joined-up approach to reporting, assurance and insight
Knows how to make performance information clear, relevant and impactful at every level of the organisation.
Experience in housing is a bonus, but what matters most if your ability to connect the dots between data, insight and strategic direction – and to get others to do the same.
Why now?
Moat is evolving how we think about performance and insight. This is your chance to be at the heart of that change, shaping something new with the autonomy and influence to make it stick.
For more information, please take a look at the job description: performance-manager.pdf
To apply:
Complete our application form in full via our careers website. As we use anonymous recruitment and do not accept CVs, it’s really important that you provide as much detail as possible in your application. We’re keen to understand your interest in the role and how you meet the requirements, so make full use of the spaces provided to tell us about your experience, skills, and what makes you a great fit for our team.
Previous applicants need not apply.
Who are we?
We provide homes across London, Sussex, Kent and Essex. Our financial strength puts us in a good position to rise to challenges and plan for the future. Our purpose is to “open doors to better lives for our customers”. We thrive to be customer pioneers; providing a great customer experience.
We’re proud to have been recognised as one of ‘The Sunday Times Best Places to Work’ 2025, based on feedback from our colleagues.
Why join us?
Come and make a difference, grow your career, join a great team and take on new challenges.
In return, you’ll receive:
Excellent benefits. For more info, check out our employee benefits video here: Our employee benefits: what we can offer you (youtube.com)
Want to know more about Moat?
Check out our social media feeds!
Instagram: @moathomes
Facebook: Moat Homes
If this sounds like the role for you, apply by 11pm on Wednesday 20th August 2025 and be part of something bigger!
Interview Date: Interviews will take place on Friday 29th August.
We encourage you to apply early, as we may close the advert before this date if we receive good interest. We're looking forward to reading your application!
If you require any additional adjustments to the recruitment process, please email peopleservices@moat.co.uk.
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