Housing Support Assessor
Posting date: | 11 August 2025 |
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Salary: | £27,864 per year, pro rata |
Hours: | Part time |
Closing date: | 26 August 2025 |
Location: | Weston-Super-Mare, North Somerset |
Remote working: | Hybrid - work remotely up to 3 days per week |
Company: | Alliance Homes Group |
Job type: | Permanent |
Job reference: |
Summary
This function will be the first point of contact for customers who require access to support, information or advice to support tenancy sustainment and prevent homelessness or housing crisis.
You will conduct assessments in the manner most accessible to the customer, such as telephone, video calling, face to face and by email, whilst keeping case notes and reporting systems up-to-date.
You, through your role, will promote independence, reduce social isolation and support access to community services.
About you:
You will have previous experience preferably in a Housing Support environment, but this could also be in social care or a customer focussed environment.
As you will be working with customers 1-to-1, you will have strong verbal and written communication skills, including good negotiation and advocacy skills.
Working with case notes, you will also have strong attention to detail.
The successful candidate will also be subject to a satisfactory Enhanced DBS check. Due to the nature of the role, a full driving licence with your access to your own car is required or alternative transport.
We review applications when received, so we may close the vacancy early if we find that perfect candidate. If the role takes your interest, then apply now!
Proud member of the Disability Confident employer scheme