Customer Service Assistant FOH
| Posting date: | 11 August 2025 |
|---|---|
| Hours: | Part time |
| Closing date: | 22 August 2025 |
| Location: | Cwmbran & Pontypool, NP44 3YS |
| Company: | Vacancy Filler |
| Job type: | Permanent |
| Job reference: | JUL20255832 |
Summary
Job Title:- Front of House / Receptionist Location:- Cwmbran Stadium & Pontypool Active Living CentreJob Type:- Permanent/Part TimePosts:- Various hours/posts availableSalary:- £12.21 per hour Rota: To be ConfirmedAs a Front of house/Receptionist, you are friendly, approachable and a great listener. You are caring and enjoy helping others to visit the centre and stay active.As our next Front of House/Receptionist, you’ll be efficient and instrumental in providing advice and guidance on activities on offer. You’re not the type to be unapproachable, provide poor advice, or create problems for others. What’s important to you is encouraging customers to take part in leisure activities and ensure they return with a smile. You enjoy taking action and want to resolve customer problems and queries. You will be given a regular pattern of working hours and shifts and the opportunity to progress via one of our fabulous training opportunities.Here at Halo Leisure, our mission is to "Create Healthier Communities." We provide affordable and accessible health and leisure facilities, operating gyms, swimming pools and leisure centres. Joining Halo, you’ll be helping us to offer friendly and supportive advice and guidance to our customers. Within this role there is a stable and structured environment and high quality support and training through Apprenticeships.With us, you’ll be given the freedom to demonstrate your friendly and approachable nature. Working with a team of fellow front of house professionals, you’ll be welcoming customers to the centre, providing advice and guidance on activities, selling memberships & making bookings for the use of centre activities. All the time you will be helping others to be active, with the support of our sector leading training and induction programme.The Key Requirements…Ideally you will have experience in a customer facing role, however we can provide training and qualifications for the right candidateWe Can Offer.....Pension scheme (with an option to upgrade)FREE Halo Active membership and discounted prices for your familyOccupational Health and Wellbeing ServicesFull training and developmentCycle to work SchemeFlu vaccinationAccess to a range of family friendly leave policiesCareer breaksCash back and rewards10% discount on retail in Halo centresDiscounted Halo Cafe purchasesLong service anniversariesEnhanced Occupational Maternity PayApprenticeship and upskilling opportunities through our training provider COPAVisit https://haloleisure.org.uk/careers for full details and to make an application.