IT Support Apprentice
| Posting date: | 08 August 2025 |
|---|---|
| Salary: | £16,000 per year |
| Hours: | Full time |
| Closing date: | 07 September 2025 |
| Location: | GU15 3PL |
| Remote working: | On-site only |
| Company: | Lifetime Training |
| Job type: | Apprenticeship |
| Job reference: | VA/245230-37853 |
Summary
Main roles and responsibilities but not limited to;
Workshop Administration
- Setting up Laptops and Desktops following a Build Sheet.
- Testing new client equipment is working.
- Removing and replacing parts from Laptops and Desktops.
- Keeping the workshop and associated areas clean and tidy.
Team and Project Support
- Assisting with Onsite Hardware Installations.
- Supporting Office Move and Migration Projects.
- Data Cable, trunking and rack installs.
- Research of new technologies.
- Some onsite visits or nights away may be required from time to time as part of this role.
Helpdesk Support and Administration
- Answering Helpdesk calls and logging support tickets.
- Assisting with troubleshooting issues.
- Administration of tickets and configurations in our database.
- Recording events and problems ensuring ticket has all details and updates.
- Directing unresolved issues to the next level of support.