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Business Support Officer

Job details
Posting date: 07 August 2025
Hours: Part time
Closing date: 21 August 2025
Location: Conwy County, Wales
Remote working: Hybrid - work remotely up to 1 day per week
Company: Conwy County Borough Council
Job type: Temporary
Job reference: REQ006752

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Summary

Lleoliad gwaith: Coed Pella

Trefnus, Dibynadwy a Pharod i Gefnogi? Efallai mai dyma’r swydd ar eich cyfer.

Ydach chi’n chwilio am swydd lle gallwch wneud gwahaniaeth gwirioneddol a datblygu eich sgiliau? Dewch i fod yn rhan o un o’r cyflogwyr mwyaf yn yr ardal! Rydym yn dîm croesawgar a chefnogol, ac rydym yn chwilio am rywun i’n helpu ni i ddarparu gwasanaethau pwysig i bobl yng Nghonwy.

Fel Swyddog Cefnogi Busnes, byddwch yn chwarae rhan allweddol yn ein tîm Gwasanaethau Anabledd sefydledig. Byddwch yn cael eich cefnogi a’ch mentora bob cam o’r ffordd gan gydweithwyr profiadol, wrth i chi ymgymryd ag ystod o dasgau gweinyddol.

Byddwch yn cyflawni tasgau megis:
• Trefnu a chadw cofnodion mewn cyfarfodydd
• Ateb galwadau ffôn a helpu pobl i ddod o hyd i’r gefnogaeth gywir
• Diweddaru cofnodion a gweithio gyda data

Dyma’r swydd berffaith os ydych chi’n:
• Unigolyn trefnus, sy’n mwynhau cefnogi eraill
• Gyda phrofiad o ddefnyddio rhaglenni TG megis Word ac Excel
• Cyfathrebu’n hyderus dros y ffôn, yn ogystal ag wyneb yn wyneb
• Eisiau dysgu pethau newydd ac ennill profiad

Rydym yn gwerthfawrogi cydbwysedd rhwng bywyd a gwaith ac yn cynnig dewisiadau gweithio’n hyblyg, gan gynnwys gweithio cyfunol o gartref a chael mynediad i’n swyddfa fodern ym Mae Colwyn.

Byddwch hefyd yn elwa o becyn gwobrau hael, gan gynnwys:
• Cynllun Pensiwn Llywodraeth Leol
• Tâl Salwch Galwedigaethol
• Ymysg buddion i staff mae cynllun aberthu cyflog i brynu car, cynllun Beicio i’r Gwaith, arian yn ôl ar ofal iechyd, a gostyngiadau manwerthu
• ….a llawer iawn mwy!

Os ydych chi’n chwilio am swydd ystyrlon a chefnogol, yn ogystal â lle gwych i ddechrau a datblygu eich gyrfa, cliciwch i wneud cais nawr.


Manylion y rheolwr ar gyfer trafodaeth anffurfiol: Heather Wheeler, Uwch Swyddog Gweinyddol a Swyddog Cyswllt Gwasanaeth (heather.wheeler@conwy.gov.uk / 01492575134)



Gofynion y Gymraeg: Mae’r gallu i gyfarthrebu yn y Gymraeg yn ddymunol ar gyfer y swydd hon. Rydym ni wedi ymrwymo i'r Gymraeg ac yn falch iawn o’n diwylliant Cymreig. Rydym yn croesawu ceisiadau yn y Gymraeg a’r Saesneg fel ei gilydd ac ni fydd ffurflenni cais a dderbynnir yn y naill iaith na’r llall yn cael eu trin yn llai ffafriol na’i gilydd. Rydym yn frwdfrydig dros eich cefnogi a’ch annog i ddefnyddio’ch Cymraeg, beth bynnag eich lefel; ac mae gennym ni ddosbarthiadau am ddim ar gyfer pob lefel, wyneb yn wyneb ac ar-lein, i’ch cefnogi chi ymhellach.

Location: Coed Pella

Organised, Reliable, and Ready to Support? This Role Could Be Yours.

Looking for a role where you can make a real difference and develop your skills? Come and be part of one of the biggest employers in the area! We're a welcoming and supportive team, and we’re looking for someone to help us deliver important services to people in Conwy.

As a Business Support Officer, you’ll play a key role in our well-established Disability Services team. You’ll be fully supported and mentored by experienced colleagues as you take on a variety of administrative tasks.

You’ll be doing thigs like:
• Arranging and minuting meetings
• Answering calls and helping people find the right support
• Updating records and working with data

This role is perfect if you:
• Are organised and enjoy supporting others
• Have experience using IT applications like Word and Excel
• Communicate confidently by phone and in person
• Want to learn new things and build your experience

We value work-life balance and offer flexible working options, including blended working from home and access to our modern office in Colwyn Bay.

You’ll also benefit from a generous rewards package, including:
• Local Government Pension Scheme
• Occupational sick pay
• Staff benefits such as salary sacrifice cars, Cycle to Work scheme, cashback healthcare, and retail discounts
• ….plus much more!

If you’re looking for a job that’s meaningful, supportive, and a great place to start or grow your career, click apply now.

Manager details for informal discussion: Heather Wheeler, Senior Administrator & Service Liaison Officer (heather.wheeler@conwy.gov.uk / 01492575134)

Welsh Language Skills: The ability to communicate in Welsh is desirable for this post. We are committed to our Welsh language and are proud of our Welsh culture. We welcome applications in both Welsh and English and application forms received in either language will not be treated less favourably than each other. We’re passionate about supporting and encouraging you to use your Cymraeg whatever your level. We offer free classes at all levels, in-person and on-line to support you.


Proud member of the Disability Confident employer scheme

Disability Confident
A Disability Confident employer will generally offer an interview to any applicant that declares they have a disability and meets the minimum criteria for the job as defined by the employer. It is important to note that in certain recruitment situations such as high-volume, seasonal and high-peak times, the employer may wish to limit the overall numbers of interviews offered to both disabled people and non-disabled people. For more details please go to Disability Confident.

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