Duty Officer
| Posting date: | 07 August 2025 |
|---|---|
| Salary: | £28,410 to £29,667 per year |
| Hours: | Full time |
| Closing date: | 18 August 2025 |
| Location: | Colchester, Essex |
| Remote working: | On-site only |
| Company: | Colchester City Council |
| Job type: | Permanent |
| Job reference: | COLREQ01499 |
Summary
Contract type: Permanent
Working hours: 37 hours per week
An enhanced Disclosure and Barring Service Check (DBS) including the children's barred list is required for this position.
We reserve the right to close the vacancy at any time; therefore, early submission of your application is encouraged. Interviews will be held as and when candidates are successfully shortlisted.
Are you a dynamic individual with a passion for sports, leisure, and wellbeing. We are looking for a committed, ambitious and engaged Duty Officer to join our strong team and contribute to the vibrant community of Colchester. Our aim is to provide various sport activities accessible to a wider community.
As a Duty Officer, you will be responsible for overseeing the day-to-day operations of our customer-facing sports and leisure facilities, including staff, bookings, and equipment. Reporting to the Operations Manager, you will play a pivotal role in ensuring the highest standards of front-line service delivery and customer satisfaction.
The successful candidate would ideally have similar experience within the public or private sector. Experience collaborating with departments assisting with supervision and performance management of staff in, rostering, cash handling, membership administration and much more. Supporting income generation and retention efforts would be expected, and experience of working with a quality management framework such as QUEST would be an advantage.
You will work an average of 37 hours per week on a rota basis where weekend and evening working will be required.
You will be exposed to multiple sites within the Leisure World portfolio and in this multi-skilled role, there will every opportunity for training, growth, development, and promotion.
If you are passionate about making a difference in the health and wellbeing of our community, we want to hear from you. Join us in our mission to create a healthier, happier Colchester.
Early applications are encouraged as interviews are immediately available. The vacancy may close earlier than the advertised closing date if a suitable and preferred candidate is identified.
Working for Sport & Leisure at Colchester City Council benefits include:
Free Gym membership
Various Staff discounts at Leisure World
Pension with immediate life cover
Generous Annual Leave
Travel Discounts
Online Discounts
Healthcare Discounts
Learning and development
For an informal discussion regarding this vacancy, please contact Janina Vysniauske at Janina.Vysniauske@colchester.gov.uk
Working hours: 37 hours per week
An enhanced Disclosure and Barring Service Check (DBS) including the children's barred list is required for this position.
We reserve the right to close the vacancy at any time; therefore, early submission of your application is encouraged. Interviews will be held as and when candidates are successfully shortlisted.
Are you a dynamic individual with a passion for sports, leisure, and wellbeing. We are looking for a committed, ambitious and engaged Duty Officer to join our strong team and contribute to the vibrant community of Colchester. Our aim is to provide various sport activities accessible to a wider community.
As a Duty Officer, you will be responsible for overseeing the day-to-day operations of our customer-facing sports and leisure facilities, including staff, bookings, and equipment. Reporting to the Operations Manager, you will play a pivotal role in ensuring the highest standards of front-line service delivery and customer satisfaction.
The successful candidate would ideally have similar experience within the public or private sector. Experience collaborating with departments assisting with supervision and performance management of staff in, rostering, cash handling, membership administration and much more. Supporting income generation and retention efforts would be expected, and experience of working with a quality management framework such as QUEST would be an advantage.
You will work an average of 37 hours per week on a rota basis where weekend and evening working will be required.
You will be exposed to multiple sites within the Leisure World portfolio and in this multi-skilled role, there will every opportunity for training, growth, development, and promotion.
If you are passionate about making a difference in the health and wellbeing of our community, we want to hear from you. Join us in our mission to create a healthier, happier Colchester.
Early applications are encouraged as interviews are immediately available. The vacancy may close earlier than the advertised closing date if a suitable and preferred candidate is identified.
Working for Sport & Leisure at Colchester City Council benefits include:
Free Gym membership
Various Staff discounts at Leisure World
Pension with immediate life cover
Generous Annual Leave
Travel Discounts
Online Discounts
Healthcare Discounts
Learning and development
For an informal discussion regarding this vacancy, please contact Janina Vysniauske at Janina.Vysniauske@colchester.gov.uk
Proud member of the Disability Confident employer scheme
Disability Confident
About Disability Confident
A Disability Confident employer will generally offer an interview to any applicant that declares they have a disability and meets the minimum criteria for the job as defined by the employer. It is important to note that in certain recruitment situations such as high-volume, seasonal and high-peak times, the employer may wish to limit the overall numbers of interviews offered to both disabled people and non-disabled people. For more details please go to Disability Confident.