Assistant
| Posting date: | 07 August 2025 |
|---|---|
| Salary: | £12.21 per hour |
| Hours: | Full time |
| Closing date: | 06 September 2025 |
| Location: | IP18 6EG |
| Remote working: | On-site only |
| Company: | Adnams Plc |
| Job type: | Permanent |
| Job reference: |
Summary
Assistant - The Swan
The Swan is our flagship hotel, and we are proud to have been awarded the prestigious AA 4 Red star recognising our hotel as one of the very best in the country. In addition, we have been awarded two Rosettes for our amazing food in our beautiful restaurant. Perfectly located on Southwold Marketplace and just minutes' walk from the stunning Southwold beach, this is the ultimate location to work.
We offer an excellent package for our Front of House Assistants including -
Free meals on shift
TIPS
Competitive Salary
Company Pension
Life Assurance
Share Incentive Plan
Career Development Opportunities
Wellbeing Programmes
Fabulous employee discounts!
We encourage each member of our team to grow, develop and progress within Adnams, whether that is within The Swan or one of our other locations. We are committed to providing you with continual training and development to support you with your career goals and progression within the hotel and wider business.
What do you need to know about Adnams and our Team?
We make amazing award-winning beers and spirits from our home in Southwold, have some great shops across the region and operate some stunning pubs and hotels. We understand the value of every customer and work hard to deliver amazing service in a time of exciting innovation and digital transformation.
We do all of this while caring passionately about the environment, our local communities and our wider social responsibilities.
Our success is because of our people, who are at the heart of everything we do really care about diversity and are proud of our culture where everyone is respected, valued and treated with kindness.
What are we looking for in our Front of House Assistants:
As part of our team you will work in either our 2 Rosette restaurant or bar area and will happily meet and greet our customers with a smile.
To be successful in this role you will:
Be enthusiastic, energetic and be committed to delivering fabulous customer experiences every time, creating memorable moments for our lovely customers during their visit with us.
Have a passion for hospitality
Be confident taking orders and serving food and drinks whilst liaising with the kitchen teams to ensure a smooth service.
Set and clean tables and service areas
The ideal candidate will:
Be a hard-working team player that can use their own initiative and work well under pressure and enjoys working with people.
have some previous pub, restaurant, or hotel experience but what is important is that you have a friendly welcoming manner and enjoy engaging with our customers as we will provide you with all the training you need to get you up to speed with how we like things done.
The Swan operates 7 days a week so flexibility is required to work a variety of shifts including mornings, evenings and weekends.
What's in it for you?
Hopefully, a sense of pride that you are working for a business that cares about the important stuff and a lot of fun working with an amazing bunch of people.
Enthusiastic and hard-working people who join Adnams tend to stay around so we must get quite a lot of things right. We really admire innovation and are not afraid to try something new, so you get to put new ideas into practice to deliver even better results for everyone.
Pay rates
21+ = £12.21 per hour
18 - 20's = £11.77 per hour
Under 18's = £9.77 per hour
The Swan is our flagship hotel, and we are proud to have been awarded the prestigious AA 4 Red star recognising our hotel as one of the very best in the country. In addition, we have been awarded two Rosettes for our amazing food in our beautiful restaurant. Perfectly located on Southwold Marketplace and just minutes' walk from the stunning Southwold beach, this is the ultimate location to work.
We offer an excellent package for our Front of House Assistants including -
Free meals on shift
TIPS
Competitive Salary
Company Pension
Life Assurance
Share Incentive Plan
Career Development Opportunities
Wellbeing Programmes
Fabulous employee discounts!
We encourage each member of our team to grow, develop and progress within Adnams, whether that is within The Swan or one of our other locations. We are committed to providing you with continual training and development to support you with your career goals and progression within the hotel and wider business.
What do you need to know about Adnams and our Team?
We make amazing award-winning beers and spirits from our home in Southwold, have some great shops across the region and operate some stunning pubs and hotels. We understand the value of every customer and work hard to deliver amazing service in a time of exciting innovation and digital transformation.
We do all of this while caring passionately about the environment, our local communities and our wider social responsibilities.
Our success is because of our people, who are at the heart of everything we do really care about diversity and are proud of our culture where everyone is respected, valued and treated with kindness.
What are we looking for in our Front of House Assistants:
As part of our team you will work in either our 2 Rosette restaurant or bar area and will happily meet and greet our customers with a smile.
To be successful in this role you will:
Be enthusiastic, energetic and be committed to delivering fabulous customer experiences every time, creating memorable moments for our lovely customers during their visit with us.
Have a passion for hospitality
Be confident taking orders and serving food and drinks whilst liaising with the kitchen teams to ensure a smooth service.
Set and clean tables and service areas
The ideal candidate will:
Be a hard-working team player that can use their own initiative and work well under pressure and enjoys working with people.
have some previous pub, restaurant, or hotel experience but what is important is that you have a friendly welcoming manner and enjoy engaging with our customers as we will provide you with all the training you need to get you up to speed with how we like things done.
The Swan operates 7 days a week so flexibility is required to work a variety of shifts including mornings, evenings and weekends.
What's in it for you?
Hopefully, a sense of pride that you are working for a business that cares about the important stuff and a lot of fun working with an amazing bunch of people.
Enthusiastic and hard-working people who join Adnams tend to stay around so we must get quite a lot of things right. We really admire innovation and are not afraid to try something new, so you get to put new ideas into practice to deliver even better results for everyone.
Pay rates
21+ = £12.21 per hour
18 - 20's = £11.77 per hour
Under 18's = £9.77 per hour
Proud member of the Disability Confident employer scheme
Disability Confident
About Disability Confident
A Disability Confident employer will generally offer an interview to any applicant that declares they have a disability and meets the minimum criteria for the job as defined by the employer. It is important to note that in certain recruitment situations such as high-volume, seasonal and high-peak times, the employer may wish to limit the overall numbers of interviews offered to both disabled people and non-disabled people. For more details please go to Disability Confident.