Assistant Facilities Manager
| Posting date: | 07 August 2025 |
|---|---|
| Hours: | Full time |
| Closing date: | 06 September 2025 |
| Location: | Cambridge, Cambridgeshire |
| Remote working: | On-site only |
| Company: | ISS Facilities Services |
| Job type: | Permanent |
| Job reference: |
Summary
Assistant Facilities Manager
Location: Cambridge, CB1 1BT
Hours of work: 37.5
Contract Type: Permanent
Join ISS as an Assistant Facilities Manager supporting our East Anglian Courts contract. Based in Cambridge & Ipswich, this role plays a vital part in the successful day-to-day delivery of Hard and Soft FM services across a portfolio of secure, high-profile sites.
Job Description
You’ll support the Total Facilities Manager with operational delivery, contractor coordination, statutory compliance, helpdesk oversight, and team support- building strong relationships with both the client and internal service lines.
The successful candidate must be able to drive as you would manage sites in both Ipswich & Cambridge and spend time at both during the week.
Key Responsibilities
Support daily operations across cleaning, security, helpdesk, and M&E services
Manage and update the CAFM system (Maximo) to ensure SLA/KPI compliance
Coordinate Planned Preventative Maintenance and remedial works
Liaise with subcontractors and in-house teams to drive service delivery
Assist with payroll data, HR processes, training logs, and compliance documentation
Produce reports, support audits, and attend client meetings as needed
Deputise for the Contract Manager when required
Professional and Personal Competencies/Qualifications
Experience in helpdesk/FM admin or operational delivery
Experience supporting both Hard and Soft FM services desirable
CAFM system experience (e.g., Maximo) a strong advantage
Strong organisational skills and IT proficiency (MS Office, especially Excel)
Confident communicator, able to build trust with clients and internal teams
Full UK driver’s licence – essential
The Company
ISS is a world-leading workplace and facility management company, connecting people and places to make the world work better. Working with customers day by day, side by side, we understand every aspect of the user experience.
Through a unique combination of intelligent solutions, high standards and people who care, to help our customers achieve their purpose, whether it’s hospitals healing patients, businesses producing the next great innovation, or airports bringing passengers home to their families. ISS is committed to doing business the right way, taking its corporate responsibility very seriously. Our passion is people.
We offer you a challenging and exciting career in an organisation with people at its heart. In ISS, everyone has the opportunity to develop, grow and make a difference. #ISSGreatPeople #ISSTalent #PeopleMakePlace
ISS is proud to be a diverse and inclusive employer.
ISS welcomes all applicants regardless of age, disability, gender identity or gender reassignment, marital or civil partnership status, pregnancy or maternity, race (which includes race, colour, nationality, ethnic or national origin and caste), religion or belief, sex, sexual orientation or educational background.
We are a Disability Confident Committed (Level 2) employer, proudly supporting and promoting inclusive hiring practices in line with the UK government’s Disability Confident scheme.
Our passion for inclusivity and diversity makes ISS a more creative, productive and happy place to work.
If you have any further queries regarding this role, please contact the Resourcing Team by emailing resourcing.team@uk.issworld.com
Location: Cambridge, CB1 1BT
Hours of work: 37.5
Contract Type: Permanent
Join ISS as an Assistant Facilities Manager supporting our East Anglian Courts contract. Based in Cambridge & Ipswich, this role plays a vital part in the successful day-to-day delivery of Hard and Soft FM services across a portfolio of secure, high-profile sites.
Job Description
You’ll support the Total Facilities Manager with operational delivery, contractor coordination, statutory compliance, helpdesk oversight, and team support- building strong relationships with both the client and internal service lines.
The successful candidate must be able to drive as you would manage sites in both Ipswich & Cambridge and spend time at both during the week.
Key Responsibilities
Support daily operations across cleaning, security, helpdesk, and M&E services
Manage and update the CAFM system (Maximo) to ensure SLA/KPI compliance
Coordinate Planned Preventative Maintenance and remedial works
Liaise with subcontractors and in-house teams to drive service delivery
Assist with payroll data, HR processes, training logs, and compliance documentation
Produce reports, support audits, and attend client meetings as needed
Deputise for the Contract Manager when required
Professional and Personal Competencies/Qualifications
Experience in helpdesk/FM admin or operational delivery
Experience supporting both Hard and Soft FM services desirable
CAFM system experience (e.g., Maximo) a strong advantage
Strong organisational skills and IT proficiency (MS Office, especially Excel)
Confident communicator, able to build trust with clients and internal teams
Full UK driver’s licence – essential
The Company
ISS is a world-leading workplace and facility management company, connecting people and places to make the world work better. Working with customers day by day, side by side, we understand every aspect of the user experience.
Through a unique combination of intelligent solutions, high standards and people who care, to help our customers achieve their purpose, whether it’s hospitals healing patients, businesses producing the next great innovation, or airports bringing passengers home to their families. ISS is committed to doing business the right way, taking its corporate responsibility very seriously. Our passion is people.
We offer you a challenging and exciting career in an organisation with people at its heart. In ISS, everyone has the opportunity to develop, grow and make a difference. #ISSGreatPeople #ISSTalent #PeopleMakePlace
ISS is proud to be a diverse and inclusive employer.
ISS welcomes all applicants regardless of age, disability, gender identity or gender reassignment, marital or civil partnership status, pregnancy or maternity, race (which includes race, colour, nationality, ethnic or national origin and caste), religion or belief, sex, sexual orientation or educational background.
We are a Disability Confident Committed (Level 2) employer, proudly supporting and promoting inclusive hiring practices in line with the UK government’s Disability Confident scheme.
Our passion for inclusivity and diversity makes ISS a more creative, productive and happy place to work.
If you have any further queries regarding this role, please contact the Resourcing Team by emailing resourcing.team@uk.issworld.com
Proud member of the Disability Confident employer scheme
Disability Confident
About Disability Confident
A Disability Confident employer will generally offer an interview to any applicant that declares they have a disability and meets the minimum criteria for the job as defined by the employer. It is important to note that in certain recruitment situations such as high-volume, seasonal and high-peak times, the employer may wish to limit the overall numbers of interviews offered to both disabled people and non-disabled people. For more details please go to Disability Confident.