Resident contact centre advisor ref 1579614
| Posting date: | 06 August 2025 |
|---|---|
| Salary: | £17.73 per hour |
| Hours: | Full time |
| Closing date: | 05 September 2025 |
| Location: | Westminster, London, SW1E 6QP |
| Remote working: | On-site only |
| Company: | ESSENTIAL EMPLOYMENT LTD |
| Job type: | Contract |
| Job reference: | MP207604CT1757-1579614-06082025 |
Summary
Key Responsibilities: Handle customer queries via telephone and email with professionalism and empathy. Accurately record and manage cases using internal systems and spreadsheets. Proactively drive queries and workstreams forward, often through to resolution. Communicate clearly and effectively, ensuring every interaction is led with understanding and care. Collaborate with internal teams and external partners to ensure seamless service delivery.
This is a full time role on a temporary contract basis.
If you are interested in the role please apply on our website with your CV, alternatively you can email your CV to Beth@essentialemploy.co.uk quoting the reference number.
Essential Employment is acting as an Employment Business in relation to this vacancy. Essential Employment is an Equal Opportunities Employer.
All our roles may be subject to pre-employment checks including references so please be prepared.
Due to high volumes of CVs received we are not able to respond to all unsuccessful applications. You will always however hear from us by phone if we are able to take your CV forward to the next stage.
You can also follow us at Twitter/Facebook/LinkedIn or via our website www.essentialemploy.co.uk.