TEMPORARY ACCOMMODATION CASEWORKER - 2 POSTS
| Posting date: | 06 August 2025 |
|---|---|
| Salary: | £31,586 to £34,314 per year |
| Hours: | Full time |
| Closing date: | 26 August 2025 |
| Location: | HU1 1HP |
| Company: | Hull City Council |
| Job type: | Permanent |
| Job reference: | 32941 |
Summary
Temporary Accommodation Officer (2 x 37 hours)
The post requires a Level 4 or equivalent qualification, or relevant equivalent level of experience.
Hull City Council is seeking two committed and proactive individuals to join our Housing Options Team as a Temporary Accommodation Officer.
The role will be to assess housing needs, develop and implement personalised action plans, and coordinate support to help households move on from temporary accommodation into suitable long term accommodation. There is a strong focus on minimising the time households spend in temporary accommodation.
This role involves a combination of office-based working, home working, and outreach work including visits to clients in their homes, ensuring a flexible approach to service delivery. Access to a vehicle and a valid driving licence is also essential.
As a Temporary Accommodation Officer you will:
Have a caseload of homeless households and will work directly with them to discharge the local authority’s homelessness duties.
You will work directly with clients who are currently living in temporary accommodation therefore substantial experience of lone working with vulnerable groups is essential
Maintain accurate and up-to-date case notes, and monitoring the progress of each case to ensure timely interventions.
Manage households moving into and out of temporary accommodation including completing licence agreements, and more practical arrangements such as setting up utilities and arrange furniture packages.
Manage any the licences of those in temporary accommodation including , for example , assistance with claims for relevant benefits , dealing with any breaches of the agreement
Work alongside both internal and external agencies to ensure that accommodation solutions arranged are as sustainable as possible through work to identify and meet support needs
To do this you will need:
An expert, up to date knowledge of relevant legislation and caselaw, policies, procedures, trends and wider Housing Access pressures and priorities in order to make decisions on more complex cases
Excellent interpersonal skills, and be able to demonstrate empathy, patience, and the ability to work in a solution-focused way with a diverse range of clients.
To be adaptable and able to manage a busy caseload, making decisions under pressure while balancing competing priorities.
To be able to work independently, often in challenging situations, using your initiative to ensure the best possible outcomes for the clients you support.
For more information and an informal discussion about this role, please contact Adam Parkinson by email at Adam.parkinson2@hullcc.gov.uk
Please ensure that your application demonstrates how you meet the essential criteria against the person specification as listed in the job description.
Benefits of working for Hull City Council – Working for hull city council
Why Hull is a great place to live and work – Working for hull city council
How to apply for our jobs - Working for hull city council
The post requires a Level 4 or equivalent qualification, or relevant equivalent level of experience.
Hull City Council is seeking two committed and proactive individuals to join our Housing Options Team as a Temporary Accommodation Officer.
The role will be to assess housing needs, develop and implement personalised action plans, and coordinate support to help households move on from temporary accommodation into suitable long term accommodation. There is a strong focus on minimising the time households spend in temporary accommodation.
This role involves a combination of office-based working, home working, and outreach work including visits to clients in their homes, ensuring a flexible approach to service delivery. Access to a vehicle and a valid driving licence is also essential.
As a Temporary Accommodation Officer you will:
Have a caseload of homeless households and will work directly with them to discharge the local authority’s homelessness duties.
You will work directly with clients who are currently living in temporary accommodation therefore substantial experience of lone working with vulnerable groups is essential
Maintain accurate and up-to-date case notes, and monitoring the progress of each case to ensure timely interventions.
Manage households moving into and out of temporary accommodation including completing licence agreements, and more practical arrangements such as setting up utilities and arrange furniture packages.
Manage any the licences of those in temporary accommodation including , for example , assistance with claims for relevant benefits , dealing with any breaches of the agreement
Work alongside both internal and external agencies to ensure that accommodation solutions arranged are as sustainable as possible through work to identify and meet support needs
To do this you will need:
An expert, up to date knowledge of relevant legislation and caselaw, policies, procedures, trends and wider Housing Access pressures and priorities in order to make decisions on more complex cases
Excellent interpersonal skills, and be able to demonstrate empathy, patience, and the ability to work in a solution-focused way with a diverse range of clients.
To be adaptable and able to manage a busy caseload, making decisions under pressure while balancing competing priorities.
To be able to work independently, often in challenging situations, using your initiative to ensure the best possible outcomes for the clients you support.
For more information and an informal discussion about this role, please contact Adam Parkinson by email at Adam.parkinson2@hullcc.gov.uk
Please ensure that your application demonstrates how you meet the essential criteria against the person specification as listed in the job description.
Benefits of working for Hull City Council – Working for hull city council
Why Hull is a great place to live and work – Working for hull city council
How to apply for our jobs - Working for hull city council
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