Customer Service
| Posting date: | 05 August 2025 |
|---|---|
| Salary: | £14.35 per hour |
| Additional salary information: | Competitive |
| Hours: | Full time |
| Closing date: | 03 September 2025 |
| Location: | Normanton, WF6 1TN |
| Company: | Jark (Wakefield) Ltd |
| Job type: | Permanent |
| Job reference: | CUSTMO0508 |
Summary
We are seeking a dedicated and enthusiastic Customer Service Investigator to join a leading Manufacturer based in Normanton, West Yorkshire.
This is a genuine full-time role, the ideal candidate will possess excellent analytical and investigative skills along with strong communication skills and a passion for fact fiding and providing outstanding customer service.
The role will involve handling complex customer cases—digging into the details, uncovering root causes, and working across teams to find resolutions. Your ability to analyse information thoroughly and problem-solve with accuracy will be key to delivering the high standard of service.
Hours of Work
37.5hrs a week : Monday to Friday, alternating weekly between 9 am - 5 pm and 8 am - 4 pm
Basic hourly rate : £14.35phr + Overtime
Skills:
Customer Service
Investigation
Communication
Problem solving
Qualifications:
Excel
Mircosoft
GCSE
Keywords:
Customer Service
Investigation
Communication
Problem solving Contact Information: - Name: David Hansley - Country: United Kingdom - Email: VP6507CC7B.1207@vacancyposter.com - Phone: 01924 298 882
This is a genuine full-time role, the ideal candidate will possess excellent analytical and investigative skills along with strong communication skills and a passion for fact fiding and providing outstanding customer service.
The role will involve handling complex customer cases—digging into the details, uncovering root causes, and working across teams to find resolutions. Your ability to analyse information thoroughly and problem-solve with accuracy will be key to delivering the high standard of service.
Hours of Work
37.5hrs a week : Monday to Friday, alternating weekly between 9 am - 5 pm and 8 am - 4 pm
Basic hourly rate : £14.35phr + Overtime
Skills:
Customer Service
Investigation
Communication
Problem solving
Qualifications:
Excel
Mircosoft
GCSE
Keywords:
Customer Service
Investigation
Communication
Problem solving Contact Information: - Name: David Hansley - Country: United Kingdom - Email: VP6507CC7B.1207@vacancyposter.com - Phone: 01924 298 882