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COMPLIANCE ACCESS OFFICER

Job details
Posting date: 04 August 2025
Salary: £25,583 to £26,403 per year
Hours: Full time
Closing date: 25 August 2025
Location: HU1 1HJ
Company: Hull City Council
Job type: Permanent
Job reference: 32953

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Summary

This is an exciting opportunity to join the Compliance Access Team within the Housing Investment Service. The person we are looking for must be highly motivated, conscientious and an efficient individual who will work within a team of officers to ensure access is achieved on the compliance work streams.
You must be confident when communicating with customers in their homes, other Council departments, Council contractors and other agencies to gather information and help facilitate access.
You will need to be highly organised and have the ability to work on numerous cases at the same time.
You must have excellent interpersonal skills and the ability to deal effectively with people at all levels. You must have excellent communication skills to work well as part of the Compliance Access Team and equally work on your own initiative.
You will have experience of using a broad range of systems.
The main focus of the Housing Investment Service is to provide services to the Council’s circa 23,000 homes. Our aim is to provide an efficient, customer focused service that ensures high levels of quality, continuous improvement and value for money to enable our customers to live in a comfortable, safe and well-maintained home.
For an informal discussion about the role, please contact Helen Martin, Senior Compliance Access Officer, on 01482 615 041 or helen.martin@hullcc.gov.uk
Please ensure that your application demonstrates how you meet the essential criteria against the person specification as listed in the job description.

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