Lead Content Designer - Grade 6 (Infected Blood Compensation Authority)
| Posting date: | 04 August 2025 |
|---|---|
| Salary: | £67,126 to £71,795 per year |
| Additional salary information: | Important information about pay - it is expected that from 1 October 2025 the pay for this role will be £72,717. In addition once the role holder has completed their probationary period (usually 6 months) they will become eligible to receive a pay premium |
| Hours: | Full time |
| Closing date: | 13 August 2025 |
| Location: | Newcastle-upon-Tyne |
| Company: | Government Recruitment Service |
| Job type: | Permanent |
| Job reference: | 419639/1 |
Summary
Are you driven and ready for an opportunity which will make a real impact? This is an exciting, challenging and fulfilling role that requires pace, impact, sensitivity, and compassion.
The multidisciplinary teams are organised around delivering our mission and priorities. These are:
- to create a user-centred, empathetic end-to-end service at the heart of IBCA;
- to provide the means of paying compensation to those eligible; and
- to iterate our service through starting small and scaling fast, through a test and learn approach.
Opportunities to move to the new Infected Blood Compensation Authority (IBCA). At the moment all IBCA roles are hosted by Cabinet Office within the Civil Service. However, once IBCA becomes operational, it is anticipated that most of these roles will transfer to IBCA, which is a new Arms Length Body (ALB) separate from the Cabinet Office. Roles that transfer to IBCA from Cabinet Office will maintain the same or substantially the same terms and conditions of employment that are overall no less favourable. It is anticipated that employees who move from Cabinet Office to IBCA will be able to continue to participate in the Civil Service Pension arrangements with no break in their pensionable service. Roles commencing after IBCA has become operational will be with IBCA itself on similar terms and conditions. All successful candidates will receive full details of the terms and conditions of employment for their role with their formal job offer.
Please note that the mission of IBCA means that it is likely to be operational for a period of approximately 5 to 7 years. When IBCA’s work begins to wind down, IBCA employees will receive support and practical guidance to find a new role, whether in the Civil Service, another Arms Length Body (ALB), or an external employer.
This role aligns against the Lead Content Designer role from the Government Digital and Data Framework.
The Lead Content Designer will report to the Head of Product and will sit within IBCA’s Digital Service Design Directorate. The role includes line management responsibility for Senior Content Designer(s).
You will oversee Content Design activities across the IBCA Digital Service team, ensuring best practices are defined and followed, and high-quality content is delivered.
You will set and implement content design standards, influencing stakeholders, and ensuring content is accessible and meets user needs.
In addition, you'll mentor and support other Content Designers, helping them to grow as practitioners and deliver top-tier Content Design services. You will advocate for user-centred design and champion its value within the department.
As the Content Designer in IBCA you will be responsible for:
- Creation, improvement and management of user centred content that meets user needs across the service and the website
- Own and iterate the content strategy for the service and be responsible for content quality by setting consistent standards and supporting content designers across teams to align to these
- Ensure coherent design standards are in place that learn from wider best practice and consider this in the context of our service users
- Advocate the role of content designers and the value content design can bring, and embed content design practices into ways of working across the organisation
- Work together and collaborate with other senior roles to provide project direction, championing standards and insights derived from user research.
- Proactively collaborate and build relationships with stakeholders to shape the service vision and priorities.
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