SeRP Technical Account Manager
| Posting date: | 04 August 2025 |
|---|---|
| Salary: | £46,735 to £55,755 per year |
| Additional salary information: | together with USS pension benefits |
| Hours: | Full time |
| Closing date: | 18 August 2025 |
| Location: | Swansea, Wales |
| Remote working: | On-site only |
| Company: | Swansea University |
| Job type: | Contract |
| Job reference: | SU01136 |
Summary
This is a Fixed term post for 12 months working full-time.
This post will manage specific contracts within the wider SeRP portfolio to deliver the following functions:
1. Manage the ongoing relationship and delivery with strategically impactful contracts within the SeRP portfolio
2. Manage the reporting functions for specific contracts:
a. Co-ordinate the generation of regular reporting to provide to external stakeholders
b. Prepare and present ongoing reports to internal stakeholders as required.
3. Contribute to the customer management of dedicated and wider SeRP contracts
4. Assist the HoBD and SSBM in managing Risk and Compliance for the SeRP Programme
5. Represent the SAIL / SeRP Business Administration functions in corporate boards.
6. Mentor and help train and develop more junior members of the team.
This post will manage specific contracts within the wider SeRP portfolio to deliver the following functions:
1. Manage the ongoing relationship and delivery with strategically impactful contracts within the SeRP portfolio
2. Manage the reporting functions for specific contracts:
a. Co-ordinate the generation of regular reporting to provide to external stakeholders
b. Prepare and present ongoing reports to internal stakeholders as required.
3. Contribute to the customer management of dedicated and wider SeRP contracts
4. Assist the HoBD and SSBM in managing Risk and Compliance for the SeRP Programme
5. Represent the SAIL / SeRP Business Administration functions in corporate boards.
6. Mentor and help train and develop more junior members of the team.