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Contact Centre Administrator
| Posting date: | 01 August 2025 |
|---|---|
| Salary: | £24,937.00 to £26,598.00 per year |
| Additional salary information: | £24937.00 - £26598.00 a year |
| Hours: | Full time |
| Closing date: | 14 August 2025 |
| Location: | Stockport, SK4 1LW |
| Company: | NHS Jobs |
| Job type: | Permanent |
| Job reference: | C9362-25-0680 |
Summary
Being the first point of contact for patients Booking appointments for our patients accessing the Community Adult Services Contacting patients showing great telephone etiquette and customer care Build rapport with patients and peers Prioritising tasks showing organisation and flexibility Quickly and efficiently manage incoming and outgoing calls and emails Input confidential information onto various I.T. systems Be familiar with a full range of clerical tasks and be able to undertake specific duties. Completing various administration tasks to a high standard on daily basis Ensuring appointment capacity is maximised