Band 5 IT Systems Officer-Bath
| Posting date: | 31 July 2025 |
|---|---|
| Salary: | £31,049.00 to £37,796.00 per year |
| Additional salary information: | £31049.00 - £37796.00 a year |
| Hours: | Full time |
| Closing date: | 13 August 2025 |
| Location: | Bath, BA1 3QE |
| Company: | NHS Jobs |
| Job type: | Permanent |
| Job reference: | C9342-25-0726 |
Summary
1. To provide day to day business as usual support for Trust IT Systems. 2. Manage own workload ensuring incident and service requests are resolved within Service Level agreements. 3. Participate in the configuration, testing, tuning of IT systems appropriate to the role supporting deployment of patches, upgrades and managing individual tasks through the change management process. 4. Responsible for liaising with stakeholders to promote understanding of Trust systems providing support and training as necessary. Articulate and collate their requirements. 5. Responsible for identifying IT systems bugs, performance and stability issues and reporting these to the relevant party, this being the supplier, IT system managers or other IT support teams. 6. Responsible for the logging of IT system faults with suppliers and following incidents through to resolution. 7. Responsible for the investigation, review and specification of systems including updates to existing or introduction of new IT systems. 8. To produce training guides and support material for colleagues and other IT support staff relevant to supported IT systems. 9. To ensure that all staff are treated with respect 10. To provide support to the Senior IT Systems Managers in IG requirements 11. To maintain a professional level of conduct at all times including following confidentiality and code of conduct. 12. To maintain effective communications and relationships with other IT professionals within the NHS. 13. To ensure continual professional development keeping up to date with latest technologies Other Duties The postholder may be required to perform duties other than those given in the job description for the post. The particular duties and responsibilities attached to posts may vary from time to time without changing the general character of the duties or the level of responsibilities entailed.