Lead Release Manager
| Posting date: | 31 July 2025 |
|---|---|
| Salary: | £64,300 to £70,730 per year |
| Additional salary information: | New entrants to the Civil Service will start their role on the salary band minimum: £64,300 for London Roles. You may also be eligible for an additional pensionable Recruitment Retention Allowance (RRA), pending a Capability and Skills assessment, with |
| Hours: | Full time |
| Closing date: | 14 August 2025 |
| Location: | Croydon |
| Company: | Government Recruitment Service |
| Job type: | Permanent |
| Job reference: | 419097/1 |
Summary
You will build strong working relationships with N&I colleagues, the Change Enablement team, internal and external suppliers, and key stakeholders across DDaT portfolios. Leveraging your solid technical background, you will partner with N&I Subject Matter Experts to assess risks and prioritise change activities, contributing to the development of a forward schedule of change and release.
You will lead N&I SMEs in rigorously applying ITIL-aligned change control processes to ensure changes are designed, built, tested, and deployed with effective stakeholder engagement and minimal risk of failure. Three positions are available—one of which will have a primary focus on team leadership, setting strategic direction and overseeing team performance, while all roles will retain operational responsibilities.
You will be responsible for producing clear, regular, and ad-hoc communications and management reports, translating complex technical information into accessible insights to support senior decision-making.
Strong analytical, communication, and stakeholder management skills are essential, along with the ability to prioritise and act swiftly on decisions.
A solid understanding of the organisation’s strategic direction and policies is expected to ensure the team’s objectives remain aligned with broader goals.
This role is not suitable for part-time working due to the nature of the role.
What you will do
Your main day to day responsibilities will be:
- Managing Releases and Deployments for the N&I Release Management team through the Change process, allocating workload and acting as first escalation if there are any issues.
- Providing specialist advice and being responsible for the approval, prioritisation and escalation of major Release and Deployment Requests to the responsible authority, ensuring all authorised releases maintain the integrity of the IT architecture and are within budget and resource constraints.
- Overseeing teams to ensure that services are delivered by the team and suppliers within defined timescales and are well documented.
- Developing policies, processes and procedures in line with best practice to deliver quality services, seeking ways to automate and draw on efficiencies from other Service Management areas where possible.
- Providing reporting to senior IT Operations and wider DDaT management, representing the function on various boards and forms of governance.
- Driving continual service improvements through the measurement and challenge of services and processes, using tools and capability to automate where appropriate, and reflecting on outputs from Post Implementation reviews.
Due to business requirements this post is available on a full time/flexible working basis. Where business needs allow, some roles may be suitable for a combination of office and home-based working. Where this is the case, employees will be expected to spend a minimum of 60% of their working time in the office. This role is not suitable for part-time working due to the nature of the role.
UK residency and security requirements ( SC & NPPV3) - You need to have lived in the UK for the past 5 years.
Proud member of the Disability Confident employer scheme