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Receptionist/Public Enquiry Officer

Job details
Posting date: 30 July 2025
Hours: Part time
Closing date: 29 August 2025
Location: NR18 0WW
Company: Mitie
Job type: Permanent
Job reference: 80021

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Summary

Job Overview:Contract: Permanent Type: Part-timeHours: 20 p/wSalary: £12,777Location: Norfolk Constabulary - Wymondhaml

Provide a pleasant welcoming and engaging experience, as first point of contact for all client's staff, callers and visitors.

10 Hours per shift - Paid lunch break

Main Duties:

-Proven work experience as a Receptionist, Front Office Representative, or similar role.

-Proficiency in Microsoft Office Suite.

-Hands-on experience with office equipment (e.g. printers)

-Professional attitude and appearance

-Solid written and verbal communication skills.

-Must be able to take down verbal statements accurately

-Provide administration support.

-Responsibilities of post and keys.

-Greeting visitors, providing face to face and remote information

-Booking meeting rooms.

-Call handing and redirection.

-Refer on advice enquiries and complex cases to appropriate colleagues.

-Ensure reception area is tidy and presentable.

-Maintain building security by following safety procedures and controlling access via the reception desk.

-Any other duties as defined to be part of the roll

What we are looking for:
-Ability to be resourceful and proactive when issues arise.

-Excellent organizational skills.

-Multitasking and time-management skills, with the ability to prioritize tasks.

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