Housing Support Officer
| Posting date: | 30 July 2025 |
|---|---|
| Salary: | £26,824 to £28,142 per year, pro rata |
| Hours: | Part time |
| Closing date: | 17 August 2025 |
| Location: | Cheltenham, Gloucestershire |
| Remote working: | On-site only |
| Company: | Cheltenham Borough Council |
| Job type: | Permanent |
| Job reference: | JOB/158 |
Summary
We’re looking for a Housing Support Officer to provide dedicated, person-centred support to older and vulnerable residents living in CBC-managed properties. This role is key to helping residents sustain their tenancies, maintain their independence, and support their overall wellbeing.
You’ll build positive relationships through regular contact and practical assistance, while also coordinating referrals to internal teams and external agencies. In addition, you’ll oversee the day-to-day running of our Independent Living Schemes, ensuring they meet all health and safety, safeguarding, and organisational standards. Where appropriate, you’ll also signpost residents to relevant professionals to ensure they receive the right support at the right time.
You’ll build positive relationships through regular contact and practical assistance, while also coordinating referrals to internal teams and external agencies. In addition, you’ll oversee the day-to-day running of our Independent Living Schemes, ensuring they meet all health and safety, safeguarding, and organisational standards. Where appropriate, you’ll also signpost residents to relevant professionals to ensure they receive the right support at the right time.
Proud member of the Disability Confident employer scheme
Disability Confident
About Disability Confident
A Disability Confident employer will generally offer an interview to any applicant that declares they have a disability and meets the minimum criteria for the job as defined by the employer. It is important to note that in certain recruitment situations such as high-volume, seasonal and high-peak times, the employer may wish to limit the overall numbers of interviews offered to both disabled people and non-disabled people. For more details please go to Disability Confident.