Assistant Facilities Manager
| Posting date: | 29 July 2025 |
|---|---|
| Hours: | Full time |
| Closing date: | 28 August 2025 |
| Location: | Tonbridge, Kent |
| Remote working: | On-site only |
| Company: | ISS Facilities Services |
| Job type: | Permanent |
| Job reference: | 146581 |
Summary
Assistant Facilities Manager
Location: Tonbridge, TN11 9AS
Hours of work: 40
Contract Type: Permanent
We are looking for a Facilities Supervisor to ensure the safe, compliant and competent delivery of facility services across a designated regional area.
This role is a great opportunity for someone looking to take the next step in their career and progress within facilities management.
Job Description
Reporting directly to the Regional Facilities Manager (RFM), you will line manage and support a team of Placemakers, working closely with them to deliver an excellent workplace experience for our customers.
You will be responsible for maintaining high standards of service, ensuring all activities are carried out in line with compliance requirements, and fostering a positive and collaborative team environment.
This role offers the chance to build leadership skills, gain valuable experience, and develop within a supportive organisation while contributing to a service that truly enhances the customer experience.
Key Responsibilities
Day-to-day leadership of FM service delivery across office sites
Direct management of 3 Facilities Assistants
Main client contact for daily operations and relationship management
Oversight of engineering, cleaning, security, waste management and environmental systems
Ensure service delivery meets agreed standards and expectations
Drive continuous improvement in FM operations
Professional and Personal Competencies/Qualifications
Facilities management experience is essential
Exposure to CAFM systems is desirable
Basic understanding of Hard FM services
Proven leadership experience
Strong client management skills (key requirement)
Good communication and organisational skills
Ability to work across multiple service lines
The Company
ISS is a world-leading workplace and facility management company, connecting people and places to make the world work better. Working with customers day by day, side by side, we understand every aspect of the user experience.
Through a unique combination of intelligent solutions, high standards and people who care, to help our customers achieve their purpose, whether it’s hospitals healing patients, businesses producing the next great innovation, or airports bringing passengers home to their families. ISS is committed to doing business the right way, taking its corporate responsibility very seriously. Our passion is people.
We offer you a challenging and exciting career in an organisation with people at its heart. In ISS, everyone has the opportunity to develop, grow and make a difference. #ISSGreatPeople #ISSTalent #PeopleMakePlace
ISS is proud to be a diverse and inclusive employer.
ISS welcomes all applicants regardless of age, disability, gender identity or gender reassignment, marital or civil partnership status, pregnancy or maternity, race (which includes race, colour, nationality, ethnic or national origin and caste), religion or belief, sex, sexual orientation or educational background.
We are a Disability Confident Committed (Level 2) employer, proudly supporting and promoting inclusive hiring practices in line with the UK government’s Disability Confident scheme.
Our passion for inclusivity and diversity makes ISS a more creative, productive and happy place to work.
If you have any further queries regarding this role, please contact the Resourcing Team by emailing resourcing.team@uk.issworld.com
Location: Tonbridge, TN11 9AS
Hours of work: 40
Contract Type: Permanent
We are looking for a Facilities Supervisor to ensure the safe, compliant and competent delivery of facility services across a designated regional area.
This role is a great opportunity for someone looking to take the next step in their career and progress within facilities management.
Job Description
Reporting directly to the Regional Facilities Manager (RFM), you will line manage and support a team of Placemakers, working closely with them to deliver an excellent workplace experience for our customers.
You will be responsible for maintaining high standards of service, ensuring all activities are carried out in line with compliance requirements, and fostering a positive and collaborative team environment.
This role offers the chance to build leadership skills, gain valuable experience, and develop within a supportive organisation while contributing to a service that truly enhances the customer experience.
Key Responsibilities
Day-to-day leadership of FM service delivery across office sites
Direct management of 3 Facilities Assistants
Main client contact for daily operations and relationship management
Oversight of engineering, cleaning, security, waste management and environmental systems
Ensure service delivery meets agreed standards and expectations
Drive continuous improvement in FM operations
Professional and Personal Competencies/Qualifications
Facilities management experience is essential
Exposure to CAFM systems is desirable
Basic understanding of Hard FM services
Proven leadership experience
Strong client management skills (key requirement)
Good communication and organisational skills
Ability to work across multiple service lines
The Company
ISS is a world-leading workplace and facility management company, connecting people and places to make the world work better. Working with customers day by day, side by side, we understand every aspect of the user experience.
Through a unique combination of intelligent solutions, high standards and people who care, to help our customers achieve their purpose, whether it’s hospitals healing patients, businesses producing the next great innovation, or airports bringing passengers home to their families. ISS is committed to doing business the right way, taking its corporate responsibility very seriously. Our passion is people.
We offer you a challenging and exciting career in an organisation with people at its heart. In ISS, everyone has the opportunity to develop, grow and make a difference. #ISSGreatPeople #ISSTalent #PeopleMakePlace
ISS is proud to be a diverse and inclusive employer.
ISS welcomes all applicants regardless of age, disability, gender identity or gender reassignment, marital or civil partnership status, pregnancy or maternity, race (which includes race, colour, nationality, ethnic or national origin and caste), religion or belief, sex, sexual orientation or educational background.
We are a Disability Confident Committed (Level 2) employer, proudly supporting and promoting inclusive hiring practices in line with the UK government’s Disability Confident scheme.
Our passion for inclusivity and diversity makes ISS a more creative, productive and happy place to work.
If you have any further queries regarding this role, please contact the Resourcing Team by emailing resourcing.team@uk.issworld.com
Proud member of the Disability Confident employer scheme
Disability Confident
About Disability Confident
A Disability Confident employer will generally offer an interview to any applicant that declares they have a disability and meets the minimum criteria for the job as defined by the employer. It is important to note that in certain recruitment situations such as high-volume, seasonal and high-peak times, the employer may wish to limit the overall numbers of interviews offered to both disabled people and non-disabled people. For more details please go to Disability Confident.