Housing Benefit Team Leader
| Posting date: | 28 July 2025 |
|---|---|
| Salary: | Not specified |
| Additional salary information: | Competitive |
| Hours: | Full time |
| Closing date: | 27 August 2025 |
| Location: | Bolton, BL1 1UA |
| Company: | inploi |
| Job type: | Permanent |
| Job reference: | 75719725 |
Summary
Grade G £33,366 - £37,035 Per annum.
Contract: Permanent, Full-Time.
Role specifics Candidates are subject to a BPSS check.
Ask us about flexible working options to fit with your work/life balance - #HappytoTalkFlexible
The Role
We are looking for a motivated and experienced Team Leader for the Council’s Housing Benefits Team.
You will lead a team of Assessment Officers to ensure the efficient administration, determination and payment of claims for Housing Benefit and Council Tax Support. You will also provide leadership support to a small team responsible for Local Welfare Provision.
You will support the development and implementation of policies and practices to ensure compliance with statutory and financial regulations.
About You
Would you like to join a high performing team who are committed to excellence in customer service?
The successful candidate will demonstrate proven leadership skills together with previous experience of assessing Housing Benefits and Council Tax Support, and up to date knowledge of the policies around Discretionary Housing Payments and local Welfare Provision. Our ideal candidate will have experience of working to deadlines and the ability to manage a busy caseload. You will also be required to have good analytical skills with a commitment to achieving the best outcomes for your team and our residents. You will be a confident communicator with the ability to explain complex issues both verbally and in writing.
If you want to join our friendly, supportive, hardworking team and work for an ambitious Council to deliver excellent services to the local community, then we would love to hear from you.
About Us
This is your opportunity to join us at an exciting time as we have strong ambitions for the borough.
Bolton is a great place to work. We are a welcoming organisation that wants to contribute to a place where people feel active, connected and prosperous. We are passionate about improving the outcomes and experience of Bolton people. We want Bolton to be a vibrant place built on strong cohesive communities, successful businesses and healthy, engaged residents.
As an employer we want to thank our employees for their hard work and commitment, by giving them the opportunity to access a range of exclusive rewards and benefits, including discounts and exclusive gym membership prices and salary sacrifice schemes. In addition, we offer a generous annual leave allowance, flexible work opportunities, access to a Pension Scheme, as well as a range of employee wellbeing and support services.
We reserve the right to close this advert prior to the closing date should sufficient applications be received.
Our Values are really important to us, read all about them below, along with all our great staff benefits, the job description/person specification for the role and the important legal bits, and our Top Tips too.
Ready to apply? Then please click Apply and explain how you meet the points on the person specification.
Within Greater Manchester, local authorities have made a commitment to improve the employment opportunities for people with disabilities, care leavers, carers, and ex-military personnel. Please see greater.jobs for further information before you apply.
This post is a designated customer facing role under the fluency duty and requires a specified level of spoken English as per the person specification.
This organisation has signed up to the Greater Manchester Continuous Service Commitment. That means we will recognise your continuous or ‘unbroken’ service in any Greater Manchester local authority or NHS organisation that has signed the comitment, Transport for Greater Manchester, Greater Manchester Fire and Rescue Service or Greater Manchester Combined Authority, giving you access to our service-related benefits. Please see the home page of greater.jobs for more information.
For more information about working for Bolton Council, please see greater.jobs; for advice and support with your application, contact recruitment@bolton.gov.uk
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