Team Leader
| Posting date: | 11 July 2025 |
|---|---|
| Salary: | £31,500 per year |
| Additional salary information: | From £31,500 DOE |
| Hours: | Full time |
| Closing date: | 10 August 2025 |
| Location: | BL7 |
| Remote working: | Hybrid - work remotely up to 4 days per week |
| Company: | Red Dot Commercial Limited |
| Job type: | Permanent |
| Job reference: |
Summary
Recovery Team Leader - Motor Insurance
Location: Bolton (Office-based with flexible working options)
Salary: From £31,500, depending on experience
Type: Full-time, Permanent
Hours: Monday to Friday, 9am5pm (35 hours)
Are you a natural leader with experience in motor recovery claims?
If you're ready to take the lead in a technical, fast-paced environment where your knowledge and people skills really make a difference this role could be the next step for you.
️ What You'll Be Doing: Recovery Team Leader - Motor Insurance
Leading a team of recovery claims handlers managing non-fault motor claims from first notification through to final settlement
Handling escalated queries, complaints, and complex claims
Monitoring team performance and supporting staff development through coaching, mentoring and training
Working with internal stakeholders to meet recovery targets and maintain service levels
Reviewing reports and KPIs to spot trends, prevent backlogs, and drive performance
Ensuring full FCA compliance and supporting GDPR and confidentiality requirements
Contributing to recruitment, onboarding, and HR processes for your team
What You'll Bring: Recovery Team Leader - Motor Insurance
Strong background in technical motor recovery claims
Experience in a team leadership or supervisory role
Confident communication skills written and verbal
Solid understanding of FCA, FOS, and general claims compliance
Excellent organisation and prioritisation skills under pressure
CII Certificate in Insurance (essential) Dip CII is a bonus
Microsoft Office proficiency and data confidence (Excel, Outlook etc.)
What's In It For You: Recovery Team Leader - Motor Insurance
Increased holiday allowance with length of service
Your birthday off, plus a half-day for seasonal shopping
Holiday sell scheme
Free parking and casual dress code
Support for industry qualifications
Bonus scheme for going above and beyond
Cycle to work scheme
Friendly, supportive environment with trained mental health first aiders on-site
If you want to lead a high-performing team, enjoy the satisfaction of getting the result, and work in a business that values your input wed love to hear from you.
Location: Bolton (Office-based with flexible working options)
Salary: From £31,500, depending on experience
Type: Full-time, Permanent
Hours: Monday to Friday, 9am5pm (35 hours)
Are you a natural leader with experience in motor recovery claims?
If you're ready to take the lead in a technical, fast-paced environment where your knowledge and people skills really make a difference this role could be the next step for you.
️ What You'll Be Doing: Recovery Team Leader - Motor Insurance
Leading a team of recovery claims handlers managing non-fault motor claims from first notification through to final settlement
Handling escalated queries, complaints, and complex claims
Monitoring team performance and supporting staff development through coaching, mentoring and training
Working with internal stakeholders to meet recovery targets and maintain service levels
Reviewing reports and KPIs to spot trends, prevent backlogs, and drive performance
Ensuring full FCA compliance and supporting GDPR and confidentiality requirements
Contributing to recruitment, onboarding, and HR processes for your team
What You'll Bring: Recovery Team Leader - Motor Insurance
Strong background in technical motor recovery claims
Experience in a team leadership or supervisory role
Confident communication skills written and verbal
Solid understanding of FCA, FOS, and general claims compliance
Excellent organisation and prioritisation skills under pressure
CII Certificate in Insurance (essential) Dip CII is a bonus
Microsoft Office proficiency and data confidence (Excel, Outlook etc.)
What's In It For You: Recovery Team Leader - Motor Insurance
Increased holiday allowance with length of service
Your birthday off, plus a half-day for seasonal shopping
Holiday sell scheme
Free parking and casual dress code
Support for industry qualifications
Bonus scheme for going above and beyond
Cycle to work scheme
Friendly, supportive environment with trained mental health first aiders on-site
If you want to lead a high-performing team, enjoy the satisfaction of getting the result, and work in a business that values your input wed love to hear from you.