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Business Support Officer - Hertfordshire Fire & Rescue Service

Job details
Posting date: 25 July 2025
Salary: £25,583 to £28,142 per year, pro rata
Hours: Part time
Closing date: 08 August 2025
Location: St. Albans, Hertfordshire
Remote working: Hybrid - work remotely up to 2 days per week
Company: Hertfordshire County Council
Job type: Permanent
Job reference: HCC27961

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Summary

Hertfordshire Fire & Rescue Service
Are you ready to make a difference in your community? Hertfordshire Fire Stations are looking for a dynamic and enthusiastic individual to support our dedicated teams. This is your chance to be at the heart of the action, ensuring our firefighters have everything they need to keep Hertfordshire safe.
• Be Part of a Heroic Team: Work alongside dedicated professionals committed to saving lives.
• Make a Real Impact: Your role is crucial in supporting the operational staff and ensuring the station runs smoothly.
• Dynamic Work Environment: No two days are the same – embrace the excitement and challenges that come with the job.

The role is primarily located in St. Albans, with occasional travel to other stations in the west of the county, as well as to Stevenage for training sessions and meetings. Working hours can be distributed throughout the week, and occasional remote work may be available subject to business needs.

Do you enjoy working in a fast-paced environment, providing excellent support to your team? Do you thrive as a team-player and enjoy using your initiative to work independently?
Our Business Support Service is looking for a highly motivated, enthusiastic, and organised individual who can ensure that a high level of administrative support is provided to our department.

Our Business Support Service is a centralised unit which has been formed to deliver a co-ordinated, consistent, and high-quality service supporting service delivery across the organisation. Business Support is critical to ensuring our departments can support services to our residents, and if you have great administrative skills and a strong customer focus, you could be part of it.

You’ll be working as part of the central Business Support Service with more than 400 colleagues, and you’ll be supporting our departments to ensure they are able to deliver critical services to the residents of Hertfordshire.

Essential:
Experience in minute or note taking
Proven experience in an administrative or support role
Excellent organisational and multitasking skills
Strong communication and interpersonal abilities with a range of audiences
Proficiency in Microsoft Office Suite and other relevant software
Experience in working as part of a team in a fast-paced environment.
Ability to plan own work over short timescales for routine or familiar tasks and processes and use your initiative to work independently.
GCSE or Vocational equivalent, strong numeracy, and literacy skills.
Enthusiasm and pride in your work are qualities we welcome.

Desirable:
You will be used to working to tight deadlines and with high accuracy in written correspondence.

Proud member of the Disability Confident employer scheme

Disability Confident
A Disability Confident employer will generally offer an interview to any applicant that declares they have a disability and meets the minimum criteria for the job as defined by the employer. It is important to note that in certain recruitment situations such as high-volume, seasonal and high-peak times, the employer may wish to limit the overall numbers of interviews offered to both disabled people and non-disabled people. For more details please go to Disability Confident.

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