Project Support Officer
| Posting date: | 25 July 2025 |
|---|---|
| Salary: | £37,300 to £44,191 per year |
| Additional salary information: | National (Manchester): £37,300 - £39,911 London (Croydon): £41,300 - £44,191 |
| Hours: | Full time |
| Closing date: | 05 August 2025 |
| Location: | Croydon |
| Company: | Government Recruitment Service |
| Job type: | Permanent |
| Job reference: | 417615/1 |
Summary
Home Office Digital, Data and Technology designs, builds and develops services for the rest of the department and for government. Every year our systems support up to 3 million visa applications, checks on 100 million border crossings, up to 8 million passport applications and deliver 140 million police checks on people, vehicles and property.
Within DDaT, End User Compute & Collaborate (EUC&C) develop, maintain, and support End User Devices, Collaboration tools and Voice and Video products and services to approximately 67,000 users from across the Home Office, including the Private office, operational arms of Border force and Immigration Enforcement. EUC&C also offer users the ability to collaborate efficiently, on joint documentation, with other government departments. The Programme vision is: ''to empower Home Office Staff by providing an outstanding designed user experience through the right IT products.''
We embrace diversity and inclusion to ensure we represent the public we serve, and we are passionate about fair treatment and the wellbeing of our colleagues as part of our ambitions to be a brilliant Civil Service.
EUC&C is geographically spread across three primary locations (Croydon, Manchester and Southport) with most staff working in line with the Department’s hybrid working arrangements. You will need to agree a base location of either Croydon, Manchester.
The role of the Project Support Officer covers a diverse range of activities to support the delivery of the project’s objectives. As a Project Support Officer, you will enable the smooth running of the project by supporting the project manager through the operation of project management processes, and the co-ordination of business management actions and activities on their behalf.
This post will support the SEO Project Manager and is a fantastic opportunity to be part of a dynamic and delivery focused organisation who will change the way we deliver for our customers now and in the future.
As a PSO you will support the product teams with day-to-day activities, such as identifying, monitoring and proactively managing risks and issues, assisting with maintaining the delivery and product road maps and reporting on progress, drafting engagement products, including briefing, slides and lines to take in response to external queries, providing support in central EUC&C meetings and boards.
Your main day-to-day responsibilities will be:
- Planning and scheduling – Assist with and maintain appropriate systems to enable effective planning and scheduling.
- Monitoring and reporting – Assist in maintaining project controls and in producing project reports.
- Admin – Responsible for project file management using robust version control. Organise key project meetings, and provide secretariat support.
- Resources – Management of staff as appropriate, including their development.
- Stakeholder – Assist with maintaining the stakeholder log for internal and external stakeholders. Act as the focal point for project responses to external requests for information.
- Financial control – Assist with the monitor of project spend and contribute to the compilation of budgets. Maintains an accurate asset register for the project.
- Risks and issues – Assist with and maintain risk and issue logs, escalating as appropriate.
Working Pattern
Due to the business requirements of this role, it is only available on a full-time basis. However, job-share and compressed hours is available.
Travel
Occasional travel within the UK may be required. Travel costs incurred for business need will be reimbursed in line with Home Office travel policy.
Proud member of the Disability Confident employer scheme