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Mechanical Craftsperson

Job details
Posting date: 24 July 2025
Salary: Not specified
Additional salary information: £30252-35747 per annum
Hours: Full time
Closing date: 07 August 2025
Location: Norwich, NR4 7UY
Company: Serco Limited
Job type: Permanent
Job reference: 303796-43544975

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Summary

Serco Limited

Mechanical Craftsperson
Norfolk & Norwich University Hospital Full time, Permanent (37.5 hours per week)
08:00 – 16:00 (7.5 hours per day)
£30,252
- £35,747 per annum plus benefits
Here at Serco, we’re looking for a Mechanical Craftsperson to join our Estates department at the Norfolk & Norwich University Hospital. This role offers a unique opportunity to work in a diverse engineering environment providing a wide scope for development of skills and knowledge as well as making a positive difference in supporting the NHS and community we support.

Reporting into the Mechanical Supervisor the Mechanical Craftsperson will be part of the engineering team providing planned preventative and reactive maintenance services across the Norfolk & Norwich Hospital site as part of Serco’s Hard FM estates service to the NHS.

The post holder will ensure that the hospitals’ building, fabric, plant, services and equipment are maintained to a high standard and ensure their continued safety, efficiency and reliability. They will carry out maintenance and repairs on a large variety of plant and equipment to include but not limited to:

- Medium Temperature Hot Water systems
- Steam systems, pipelines and associated equipment and safety devices.
- Hot and cold water systems including cold water service tanks, calorifiers, thermostatic mixing valves etc.
- Hydrotherapy pool
- Medical gas systems
- Decontamination equipment
- Ventilation/air handling systems
- Pump overhauls
- Equipment repairs
- Systems balancing and testing etc.
- An awareness of electrical and building management/control systems would also be beneficial.


What you’ll need to do the role:

- Completed a recognised appropriate Engineering Apprenticeship or other relevant structured Training Program, appropriate City & Guilds and/or BTEC certification (minimum NVQ Level 3).
- Proven experience of working in a similar environment.
- Sound knowledge and understanding of Mechanical Building Services.
- Ability to demonstrate a professional approach with strong awareness to health and safety.
- Effective communication and customer service skills.
- Ability to work well in high pressure situations.


For an informal chat please contact Mark Speller, Mechanical Engineering Manager on: 01603 641140

Why Serco?
Meaningful and vital work: Working within Hard FM at Serco means that you’ll play a critical role in ensuring that patients continue to receive the support that they need 24/7.
A world of opportunity: It takes a diverse team to support a hospital and we’re big on internal progression. So, whether you specialise your skills, progress into team management or move into operations, you’ll find all the opportunity you need to evolve your career.

Great people: Hospitals are busy places and you will find yourself interacting with staff, patients, visitors and of course your supportive team. You will be a significant part of the hospital.
What we offer

· Salary: Competitive salaries with annual reviews
· Pension: Up to 6% contributory pension scheme
· Training and development: We offer a wide range of learning opportunities with over 1,100 internal courses available, funding for qualifications and apprenticeships, mentoring opportunities, and a focus on internal progression
· Wellbeing: 24/7 Employee Assistance Programme, BUPA Anytime HealthLine, wellbeing app, Simplyhealth cash plans to claim back money towards healthcare costs, 30% off at Serco-managed leisure centres
· Discounts: Save across around 1,000 retailers, from food and clothing to days out, entertainment and travel
· ShareSave scheme: Helps you save regularly with the choice to buy Serco shares at a discount at the end of your savings period
· Employee networks: Dedicated networks where colleagues can come together to find support, share challenges, discuss ideas, network and be part of a community
· Charity: Support a charity or organisation with a paid volunteering day each year. You can also choose to donate to your favourite charity tax-free, through our Payroll Giving Scheme.

Proud member of the Disability Confident employer scheme

Disability Confident
A Disability Confident employer will generally offer an interview to any applicant that declares they have a disability and meets the minimum criteria for the job as defined by the employer. It is important to note that in certain recruitment situations such as high-volume, seasonal and high-peak times, the employer may wish to limit the overall numbers of interviews offered to both disabled people and non-disabled people. For more details please go to Disability Confident.

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