Student Zone Advisor
| Posting date: | 24 July 2025 |
|---|---|
| Salary: | £35,841 to £42,513 per year |
| Additional salary information: | (inclusive of London Allowance) |
| Hours: | Full time |
| Closing date: | 07 August 2025 |
| Location: | London, UK |
| Remote working: | On-site only |
| Company: | London Metropolitan University |
| Job type: | Permanent |
| Job reference: | 318 |
Summary
ABOUT US
Transforming lives through excellent education
London Met is an extraordinary institution. Equity and social inclusion have always been our driving principles, and it's what makes the University so unique. Our organisation is distinctive, both in its eclectic and diverse community of students and staff, and also for its historical role in serving some of London’s most deprived boroughs. Everything we do is underpinned by our philosophy that an individual should have the opportunity to transform their life through the power of education.
Equipping our students with the tools for their future is at the heart of our academic offering. We pride ourselves on providing our students with access to a wealth of opportunities and professions. Our graduates benefit personally, but also contribute their unique perspectives to society, culture, public service and the economy in all areas of London, the UK and around the world.
The Student Zone support students across all our six schools. The Student Zone is managed by the Student Zone Team Leaders
ABOUT THE POST
The Student Zone Adviser plays a vital frontline role in delivering high-quality, inclusive support to students throughout their university journey. As part of a dynamic, student-focused team, this role helps enhance student continuation, completion and overall satisfaction by providing accurate, timely and accessible information, advice and guidance (IAG) across a wide range of topics.
Acting as a professional, knowledgeable and approachable first point of contact, the Student Zone Adviser supports students with their day-to-day enquiries and needs. With strong communication and interpersonal skills, you will ensure a welcoming and responsive experience for all students, reflecting the diversity of the London Met community.
Working closely with academic Schools, central services and external partners, you will help connect students to the right support at the right time. Through proactive engagement, data-informed practice and a commitment to continuous improvement, the Student Zone Adviser contributes to a supportive and empowering environment where all students can thrive.
This a campus-based role reporting to the Student Zone Team Leader.
Reference Number: 297
Interviews: TBC
Transforming lives through excellent education
London Met is an extraordinary institution. Equity and social inclusion have always been our driving principles, and it's what makes the University so unique. Our organisation is distinctive, both in its eclectic and diverse community of students and staff, and also for its historical role in serving some of London’s most deprived boroughs. Everything we do is underpinned by our philosophy that an individual should have the opportunity to transform their life through the power of education.
Equipping our students with the tools for their future is at the heart of our academic offering. We pride ourselves on providing our students with access to a wealth of opportunities and professions. Our graduates benefit personally, but also contribute their unique perspectives to society, culture, public service and the economy in all areas of London, the UK and around the world.
The Student Zone support students across all our six schools. The Student Zone is managed by the Student Zone Team Leaders
ABOUT THE POST
The Student Zone Adviser plays a vital frontline role in delivering high-quality, inclusive support to students throughout their university journey. As part of a dynamic, student-focused team, this role helps enhance student continuation, completion and overall satisfaction by providing accurate, timely and accessible information, advice and guidance (IAG) across a wide range of topics.
Acting as a professional, knowledgeable and approachable first point of contact, the Student Zone Adviser supports students with their day-to-day enquiries and needs. With strong communication and interpersonal skills, you will ensure a welcoming and responsive experience for all students, reflecting the diversity of the London Met community.
Working closely with academic Schools, central services and external partners, you will help connect students to the right support at the right time. Through proactive engagement, data-informed practice and a commitment to continuous improvement, the Student Zone Adviser contributes to a supportive and empowering environment where all students can thrive.
This a campus-based role reporting to the Student Zone Team Leader.
Reference Number: 297
Interviews: TBC
Proud member of the Disability Confident employer scheme
Disability Confident
About Disability Confident
A Disability Confident employer will generally offer an interview to any applicant that declares they have a disability and meets the minimum criteria for the job as defined by the employer. It is important to note that in certain recruitment situations such as high-volume, seasonal and high-peak times, the employer may wish to limit the overall numbers of interviews offered to both disabled people and non-disabled people. For more details please go to Disability Confident.