Sheltered Housing Officer
| Posting date: | 24 July 2025 |
|---|---|
| Salary: | £31,468 per year |
| Additional salary information: | Car Allowance £1,816 per annum |
| Hours: | Full time |
| Closing date: | 06 August 2025 |
| Location: | Maidenhead, Windsor & Maidenhead |
| Remote working: | On-site only |
| Company: | Housing Solutions |
| Job type: | Temporary |
| Job reference: | REQ0160 |
Summary
About The Role
This is a great opportunity to manage the day to day running of the Association’s high-quality Sheltered Housing schemes, overseeing the maintenance, security, health and fire safety of the buildings. To provide a range of housing support services that enables residents to remain living independently in their homes.
You will deliver a range of tenancy management and support services to residents in sheltered schemes that enables them to maintain their tenancy and access relevant services to promote well-being and decrease loneliness and isolation. You will actively engage residents in service delivery and empower them to shape future service improvements that deliver high levels of customer satisfaction. You will be responsible for maximizing rent and service charge income by ensuring early intervention and enforcement of arrears; working with residents, the financial inclusion team and other agencies.
About you
We are looking for someone who will thrive on our values of Ownership, Innovation, Teamwork and Inclusion and incorporate them in their working day. You will be enthusiastic about resident engagement and have experience in providing housing management services and related support to older people. You will need to be able to work within a team and on own initiative to meet department targets. You will be solution focused with strong negotiation skills to successfully resolve complex housing cases.
The successful applicant will require a basic/enhanced Disclosure and Barring Service (DBS) certificate which is considered satisfactory to Housing Solutions as well as a full UK driving licence and the use of a car insured for business use.
About Us
Housing Solutions is a not for profit Housing Association, rooted in the local community providing quality, affordable homes to rent and buy across the local area. Our mission is to make our residents proud of where they live and our colleagues proud of where they work. Our services are driven by our strategic goals of safe, satisfied and sustainable, underpinned by our company values of ownership, innovation, teamwork and inclusion.
Established in 1995 we provide quality, affordable homes to rent and buy across the South East of England. We are rooted in the local community and we offer a wide range of housing services and housing options, including affordable homes to rent, properties to buy under shared ownership; market rent properties, and specialist accommodation for older people and people who need care and support to live within the community.
Why Choose Us
We pride ourselves on putting our residents at the heart of everything we do. We are invested in our local community and can see the difference we make in the area we live and work. Our employees are passionate and driven to achieve the best results for our residents, and are rewarded for their hard work and commitment.
Our modern and fresh working space allows us to work collaboratively together. You will make connections across the whole team and be part of our inclusive and open culture. Achieving the best of both worlds we successfully combine remote working as well as time together in our spacious and modern offices.
Our substantial benefits package includes a generous company pension contribution and a strong focus on employee wellbeing, including generous annual leave and our ‘Healthy Lives, Healthy Minds’ programme.
Our commitment to Learning and Development can been seen across the organisation and aims to bring our future leaders to the fore, whilst helping our employees reach their career aspirations by offering a broad development fund and in house development programmes.
At Housing Solutions, we are committed to being an equal opportunities employer and fostering a diverse and inclusive workplace. We’d love to hear from candidates from all backgrounds and experiences. Housing Solutions are proud to be a Disability Confident Employer, under the Governments Disability Confident Scheme. https://www.gov.uk/government/collections/disability-confident-campaign. As part of this commitment, we ensure disabled candidates who meet the essential criteria for the role are invited to interview.
How to Apply
To apply for this vacancy please visit the Jobs & Careers page of our website www.housingsolutions.co.uk
The closing date is 6 August 2025.
We reserve the right to shortlist and arrange interviews for potentially suitable candidates ahead of the scheduled close date, therefore we look forward to your application as soon as you are ready.
We will not be accepting applications through recruitment agencies for this position.
Employee Benefits
Housing Solutions offer a wide range of benefits for our employees, for further details on our benefits please view the attached Benefits Package Overview. Or head to our website where you can find additional information; https://www.housingsolutions.co.uk/job-and-careers/company-benefits/
This is a great opportunity to manage the day to day running of the Association’s high-quality Sheltered Housing schemes, overseeing the maintenance, security, health and fire safety of the buildings. To provide a range of housing support services that enables residents to remain living independently in their homes.
You will deliver a range of tenancy management and support services to residents in sheltered schemes that enables them to maintain their tenancy and access relevant services to promote well-being and decrease loneliness and isolation. You will actively engage residents in service delivery and empower them to shape future service improvements that deliver high levels of customer satisfaction. You will be responsible for maximizing rent and service charge income by ensuring early intervention and enforcement of arrears; working with residents, the financial inclusion team and other agencies.
About you
We are looking for someone who will thrive on our values of Ownership, Innovation, Teamwork and Inclusion and incorporate them in their working day. You will be enthusiastic about resident engagement and have experience in providing housing management services and related support to older people. You will need to be able to work within a team and on own initiative to meet department targets. You will be solution focused with strong negotiation skills to successfully resolve complex housing cases.
The successful applicant will require a basic/enhanced Disclosure and Barring Service (DBS) certificate which is considered satisfactory to Housing Solutions as well as a full UK driving licence and the use of a car insured for business use.
About Us
Housing Solutions is a not for profit Housing Association, rooted in the local community providing quality, affordable homes to rent and buy across the local area. Our mission is to make our residents proud of where they live and our colleagues proud of where they work. Our services are driven by our strategic goals of safe, satisfied and sustainable, underpinned by our company values of ownership, innovation, teamwork and inclusion.
Established in 1995 we provide quality, affordable homes to rent and buy across the South East of England. We are rooted in the local community and we offer a wide range of housing services and housing options, including affordable homes to rent, properties to buy under shared ownership; market rent properties, and specialist accommodation for older people and people who need care and support to live within the community.
Why Choose Us
We pride ourselves on putting our residents at the heart of everything we do. We are invested in our local community and can see the difference we make in the area we live and work. Our employees are passionate and driven to achieve the best results for our residents, and are rewarded for their hard work and commitment.
Our modern and fresh working space allows us to work collaboratively together. You will make connections across the whole team and be part of our inclusive and open culture. Achieving the best of both worlds we successfully combine remote working as well as time together in our spacious and modern offices.
Our substantial benefits package includes a generous company pension contribution and a strong focus on employee wellbeing, including generous annual leave and our ‘Healthy Lives, Healthy Minds’ programme.
Our commitment to Learning and Development can been seen across the organisation and aims to bring our future leaders to the fore, whilst helping our employees reach their career aspirations by offering a broad development fund and in house development programmes.
At Housing Solutions, we are committed to being an equal opportunities employer and fostering a diverse and inclusive workplace. We’d love to hear from candidates from all backgrounds and experiences. Housing Solutions are proud to be a Disability Confident Employer, under the Governments Disability Confident Scheme. https://www.gov.uk/government/collections/disability-confident-campaign. As part of this commitment, we ensure disabled candidates who meet the essential criteria for the role are invited to interview.
How to Apply
To apply for this vacancy please visit the Jobs & Careers page of our website www.housingsolutions.co.uk
The closing date is 6 August 2025.
We reserve the right to shortlist and arrange interviews for potentially suitable candidates ahead of the scheduled close date, therefore we look forward to your application as soon as you are ready.
We will not be accepting applications through recruitment agencies for this position.
Employee Benefits
Housing Solutions offer a wide range of benefits for our employees, for further details on our benefits please view the attached Benefits Package Overview. Or head to our website where you can find additional information; https://www.housingsolutions.co.uk/job-and-careers/company-benefits/
Proud member of the Disability Confident employer scheme
Disability Confident
About Disability Confident
A Disability Confident employer will generally offer an interview to any applicant that declares they have a disability and meets the minimum criteria for the job as defined by the employer. It is important to note that in certain recruitment situations such as high-volume, seasonal and high-peak times, the employer may wish to limit the overall numbers of interviews offered to both disabled people and non-disabled people. For more details please go to Disability Confident.