Team Administrator

Posting date:	23 July 2025
Salary:	£29,651.00 to £31,312.00 per year
Additional salary information:	£29651.00 - £31312.00 a year
Hours:	Full time
Closing date:	29 July 2025
Location:	Greenwich, SE18 3RG
Company:	NHS Jobs
Job type:	Contract
Job reference:	C9277-25-0902

Summary

Undertaking word processing for the provision of required reports, letters, summaries, etc. within the set standards Using RIO (electronic system) to record and retrieve information on both service users and caseload holders Processing referrals via email/NHS E-referrals Booking appointments and sending out letters via hybrid mail Implement and maintain effective filing systems, ensuring that service user records are kept safe, confidential, up to date and accessible Respond to incoming calls and deal with enquiries in accordance with management procedures. Record all messages accurately ensuring appropriate action is taken and messages passed to the relevant discipline/clinician. Use initiative in finding appropriate clinician for advice if required staff member is absent Implementing and maintaining effective communication systems with the team, locality, acute in-patient staff, GPs and service users Distribute/disseminate post as necessary Processing of Data Protection enquiries, liaising with both service users and clinicians to ensure that all necessary information is provided in an efficient and timely manner. Undertake administrative duties photocopying, scanning etc. Provide assistance to clinicians in troubleshooting computer issues. Booking of interpreter services to attend the locality or on the telephone Minute taking to take detailed notes for MDT meetings Scanning incoming correspondence and reports Messages left overnight on answer phone are retrieved and action appropriately Dealing with Incoming calls via telephone/emails accordingly Dealing with Incoming post and distributed in a timely manner Keep movement chart on all staff updated throughout the day