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Charity Shop Donations Co-ordinator

Job details
Posting date: 23 July 2025
Salary: £24,300 to £27,300 per year
Hours: Full time
Closing date: 22 August 2025
Location: Watford, Hertfordshire
Remote working: On-site only
Company: The Retail Agency
Job type: Permanent
Job reference: Charity Shop Donations Co-ordinator

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Summary


Job Role - Charity Shop Donations Co-ordinator

Managing the head office warehouse and collections function for charity retail shops

(Would suit a senior charity store manager or dual site charity manager)

Role based in WATFORD

MAIN ROLE
* To be responsible for the allocation of donations and corporate goods to shops, according to their needs.
* To liaise with our Area managers, Charity shop managers, collections team and drivers to ensure the efficient movement of stock to our shops or the warehouse as directed.
* To receive deliveries direct from donors in Watford (and ensuring completion of Gift Aid forms) as and when required.
* To ensure Gift Aid items are processed first, using the correct process.
* To identify the value of stock coming into the Warehouse and liaise with the Curator regarding any high-end stock.
* To lead by example ie. sorting stock, ragging, sorting out corporate goods.
* To allocate overstock.

STAFF MANAGEMENT
* To lead 2 Warehouse staff team including the Warehouse supervisor and the Warehouse assistant, including any holiday requests and sickness management.
* To ensure that the drivers keep their vans clean and tidy and carry out basic van checks.
* To direct van drivers with their deliveries and collections and monitor efficiencies.
* To direct 3rd party drivers, suppliers, dealers and volunteers whilst in or using the Warehouse.

OTHER PARTS OF YOUR ROLE
* To drive the collection van when drives are not available – both Electric (training will be given) and Diesel-powered models as and when required.
* To open and close Head Office as required and therefore act as a key holder.
* To ensure that the Warehouse complies with Health and Safety and Fire Safety regulations by keeping it organised and tidy at all times.
* To carry out waste and recycling processes.
* To get involved in PAT testing (training will be given) and World of Books Pro.
* To carry out warehouse paperwork as required.
* Use pallet stacker (training will be provided).
* Ensure the outside of the building including the car park etc is clean and tidy at all times.

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