Dental Receptionist/Administrator
| Posting date: | 22 July 2025 |
|---|---|
| Salary: | £24,625.00 to £25,674.00 per year |
| Additional salary information: | £24625.00 - £25674.00 a year |
| Hours: | Full time |
| Closing date: | 05 August 2025 |
| Location: | Milton Keynes, MK6 5AZ |
| Company: | NHS Jobs |
| Job type: | Permanent |
| Job reference: | C9333-25-0931 |
Summary
**Please see full job description for further information** Following a period of training, be competent in all reception sites across the service and with all relevant procedures. Deal with all enquiries in a professional and empathetic manner. These may be via telephone, face to face or written contact. Calm and effective communication when dealing with potentially inflammatory situations with service users to enable accurate information gathering and de-escalation. Use advanced communication skills when dealing with patients who mayhave additional needs, dental phobia or exhibit challenging behaviour. Liaise with receptionist colleagues across all dental sites to ensure timelyaccess for all patients. Receive patients and prepare or advise them as necessary for their clinicalcare.