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8049 - Associate Product Manager (Assistive Technology)

Job details
Posting date: 22 July 2025
Salary: £41,463 to £52,040 per year
Additional salary information: The national salary is £41,463 - £45,276, London salary is £47,657 - £52,040. Your salary will be dependent on your base location. London: £47,657 - £52,040 (which may include an allowance of up to £418). National: £41,463 - £45,276 (which may include an allowance of up to £462)
Hours: Full time
Closing date: 01 August 2025
Location: UK
Remote working: Hybrid - work remotely up to 3 days per week
Company: Ministry of Justice
Job type: Permanent
Job reference: 8049

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Summary

The Role

We’re recruiting for an Associate Product Manager here at Justice Digital, to be part of our warm and collaborative End User Compute Services (EUCS) team.

This role aligns against Associate Product Manager from the Government Digital and Data Framework.
In this role, you will bring experience in understanding assistive technologies (e.g., magnification, text to speech, organisational tools, and screen readers together with operating system-based accessibility tools) and have an awareness of testing, effective use strategies and quality assurance processes. You will help oversee checks, reviews, and template testing of assistive technology products and the efficient use of products, resources and training both current and future to meet user and organisational needs.

The EUCS team is part of Technology Services in Justice Digital, a modern and diverse workplace that promotes a healthy work-life balance and flexible working options. They design, deliver and support the core infrastructure and systems that enable End User Compute Services and line of business applications for over 100,000 Ministry of Justice users across over 800 locations.

Associate Product Managers champion the delivery and continuous improvement of products, working closely with more senior Product Leads to define, own and solve problems. They use their technical understanding, as well as knowledge of user needs and business goals to frame problems and help set priorities. They are responsible for developing the vision for a product or product subset, engaging teams and stakeholders in the development of that vision over time and help to manage a product through its life cycle. They may line manage other staff and support their professional development as well as be involved in recruitment.

This can be an ‘entry level’ role for people looking to progress into product management who have previous experience in technical roles.

These are exciting times at Justice Digital. We have a clear vision - to develop a digitally enabled justice system that works simply for its users - and we’re looking for enthusiastic, talented people to help us achieve it.

We’re making things better by building adaptable, effective services and making systems that are simple to use for staff and citizens. It can be challenging but it’s also important and rewarding. The role of Assistive Technologies and Accessibility plays a crucial role in this, and the associate product lead will provide input to various strands of this work.

As well as doing interesting work, we’re creating an environment that’s great to work in. We provide the opportunity to work with the latest technologies and offer brilliant training opportunities alongside support from expert colleagues. On top of that, you’ll find flexible working, an inclusive culture, and a place where your opinion is valued.

To help picture your life at MoJ Justice Digital please take a look at our blog and our Digital and Technology strategy 2025

Key Responsibilities:

• Play a key role in coordinating activities within a multi-disciplined team, following best practice, setting performance targets and ensuring KPIs are consistently achieved.
• Support the development and delivery of the product strategy and roadmap, acting as SME with a good technical understanding of Assistive Technology Hardware, Software, Training and a solutions focus to critique and suggest solutions to meet user needs and the product roadmap
• Help to prioritise future requirements to create modern and efficient, enterprise-level EUC solutions and services that deliver value for money and enable the Ministry of Justice to meet its operational objectives across the UK.
• Deliver high quality results and support strategic decisions, within tight timescales.
• Develop and deliver continuous service improvements and work as part of a multi-functional team to create, refine and prioritise a product backlog of changes and enhancements.
• Discuss requirements with technical and non-technical audiences
• Maintain and publish all product documentation to a good quality and standard, including business requirements and user stories
• Develop effective relationships with stakeholders and third party suppliers.
• Review operational ways of working and keep up-to-date progress records on activities.
• Working with internal teams and suppliers to identify resolutions to incidents and problem tickets and utilise this data to improve the product.
• Demonstrate good understanding of the most modern standards and practices for End User Devices and share with the wider team and Justice Digital community.
• Demonstrate an awareness and knowledge of Digital Accessibility and the role it plays with and around Assistive Technology tools and solutions
• Work collaboratively with other areas of EUCS and Justice Digital.

If this feels like an exciting challenge, something you are enthusiastic about, and want to join our team please read on and apply!

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