Housing Needs Assistant
| Posting date: | 22 July 2025 |
|---|---|
| Salary: | £24,090 per year, pro rata |
| Hours: | Full time |
| Closing date: | 05 August 2025 |
| Location: | Dover, Kent |
| Remote working: | On-site only |
| Company: | Dover District Council |
| Job type: | Temporary |
| Job reference: | DDC0755 |
Summary
This is a fixed term contract for up to 12 months to provide additional resource to address a temporary increase in workload.
Dover District Council has an exciting agenda to deliver first class public services, putting our residents at the heart of everything we do. From building new, affordable homes to exciting regeneration schemes. A career with Dover District Council offers you the opportunity to excel.
As an employer, Dover District Council is proud to provide a supportive, friendly, diverse and flexible working environment in which our employees can thrive. We have a team of enthusiastic employees, delivery services they are passionate about.
The Role and Responsibilities:
The Housing Needs Assistant will be responsible for providing administrative support to the Housing Needs team, managing housing register entries and processing homelessness applications that wish to join the register. The role also requires the post holder to support the Housing Needs team by undertaking key transactional work associated with customer and business needs.
Who Are We Looking For?
The successful candidate will be able to demonstrate:
- Excellent communication skills both verbal and written.
- Proficiency in the use of IT systems including Microsoft Outlook, Word, Excel and internet-based systems.
- Ability to organise and prioritise own workload and use own initiative.
- Ability to work calmly and accurately under pressure.
- Ability to work in a team and develop effective and supportive relationships with colleagues.
- Education to GCSE level in English and Maths Grade C or above, Grades 4-9 or equivalent.
- Knowledge of local government and housing options/allocations service would be desirable.
What Can We Offer?
We can provide a friendly and supportive environment for you to excel in. We also offer several employee benefits, subject to eligibility criteria, such as:
- Benenden Healthcare Membership and access to an Employee Assistance Programme.
- An Opt-in Local government pension scheme with the opportunity for staff to make advanced, voluntary contributions (AVCs) to top up their pension.
- A generous annual leave provision.
- A discount scheme including reduced membership rates at the local leisure centre.
- On-site parking.
Due to the nature of this role, the successful applicant will be required to undertake a Basic DBS check as part of their pre-employment clearances.
The quality of your application will be considered as part of the recruitment process.
What Next?
If you would like an informal discussion about this post then please contact Ms Vicky Hodson, Senior Allocations Officer and Kent Homechoice Partnership Manager, on Vicky.Hodson@DOVER.GOV.UK, or on 07736636434.
Interviews dates to be confirmed.
Dover District Council has an exciting agenda to deliver first class public services, putting our residents at the heart of everything we do. From building new, affordable homes to exciting regeneration schemes. A career with Dover District Council offers you the opportunity to excel.
As an employer, Dover District Council is proud to provide a supportive, friendly, diverse and flexible working environment in which our employees can thrive. We have a team of enthusiastic employees, delivery services they are passionate about.
The Role and Responsibilities:
The Housing Needs Assistant will be responsible for providing administrative support to the Housing Needs team, managing housing register entries and processing homelessness applications that wish to join the register. The role also requires the post holder to support the Housing Needs team by undertaking key transactional work associated with customer and business needs.
Who Are We Looking For?
The successful candidate will be able to demonstrate:
- Excellent communication skills both verbal and written.
- Proficiency in the use of IT systems including Microsoft Outlook, Word, Excel and internet-based systems.
- Ability to organise and prioritise own workload and use own initiative.
- Ability to work calmly and accurately under pressure.
- Ability to work in a team and develop effective and supportive relationships with colleagues.
- Education to GCSE level in English and Maths Grade C or above, Grades 4-9 or equivalent.
- Knowledge of local government and housing options/allocations service would be desirable.
What Can We Offer?
We can provide a friendly and supportive environment for you to excel in. We also offer several employee benefits, subject to eligibility criteria, such as:
- Benenden Healthcare Membership and access to an Employee Assistance Programme.
- An Opt-in Local government pension scheme with the opportunity for staff to make advanced, voluntary contributions (AVCs) to top up their pension.
- A generous annual leave provision.
- A discount scheme including reduced membership rates at the local leisure centre.
- On-site parking.
Due to the nature of this role, the successful applicant will be required to undertake a Basic DBS check as part of their pre-employment clearances.
The quality of your application will be considered as part of the recruitment process.
What Next?
If you would like an informal discussion about this post then please contact Ms Vicky Hodson, Senior Allocations Officer and Kent Homechoice Partnership Manager, on Vicky.Hodson@DOVER.GOV.UK, or on 07736636434.
Interviews dates to be confirmed.
Proud member of the Disability Confident employer scheme
Disability Confident
About Disability Confident
A Disability Confident employer will generally offer an interview to any applicant that declares they have a disability and meets the minimum criteria for the job as defined by the employer. It is important to note that in certain recruitment situations such as high-volume, seasonal and high-peak times, the employer may wish to limit the overall numbers of interviews offered to both disabled people and non-disabled people. For more details please go to Disability Confident.