Senior Manager, Claims Indemnity, Analysis and Planning
| Posting date: | 22 July 2025 |
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| Salary: | £76,194 to £130,000 per year |
| Hours: | Full time |
| Closing date: | 05 August 2025 |
| Location: | Leeds, West Yorkshire, LS1 4AP |
| Remote working: | Hybrid - work remotely up to 3 days per week |
| Company: | Lloyds Banking Group |
| Job type: | Permanent |
| Job reference: | 138652_1753192111 |
Summary
JOB TITLE: Senior Manager, Claims Indemnity, Analysis and Planning
SALARY: £76,194 - £130,000 (dependent on skills & experience)
LOCATION: Leeds
HOURS: Full time
WORKING PATTERN: Our work style is hybrid, which involves spending at least two days per week, or 40% of our time, at one of our office sites
About this opportunity
We're looking for a Senior Manager to join the General Insurance Chief Underwriting Team at Lloyds Banking Group. In this role, you'll apply your leadership and knowledge to ensure the best decisions are made across our Household claims function to optimize our spending and make the best decisions for our customers. You'll also lead teams supporting commercial analyses and planning.
This is a unique opportunity to put your stamp on a key part of the General Insurance business in a fast-evolving landscape.
What you'll be doing…
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You'll be leading a large, muti-site team to monitor and control claims indemnity spend, help set the corporate plan for key elements of the P&L and support the GI business on key commercial analyses.
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You'll be responsible for shaping the use of AI and other models to help us best meet the needs of our customers.
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You'll be responsible for meeting key business objectives related to claims indemnity spend.
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You'll be responsible for setting team objectives and ensuring the right projects are being worked on according to evolving business needs.
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You'll be setting longer term objectives and taking responsibility for team health and engagement.
Why Lloyds Banking Group ?
Like the modern Britain we serve, we're evolving. Investing billions in our people, data and tech to transform the way we meet the constantly evolving needs of our 26 million customers. We're growing with purpose. Join us on our journey and can too…
What you'll need…
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Strong background in personal lines general insurance, ideally with exposure to technical underwriting, actuarial, claims and business performance management.
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Leadership skills and ability to understand and inspire change.
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Experience managing cross-functional and cross-site projects and navigating complex governance environments.
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Excellent written and verbal communication skills, with a collaborative and proactive approach.
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Highly numerate with strong analytical skills.
About working for us:
Our ambition is to be the top tier UK business for diversity, equity and inclusion supporting our customers, colleagues and communities, and we're committed to creating an environment in which everyone can thrive, learn and develop.
We were one of the first major organisations to set goals on diversity in senior roles, create a menopause health package, and a dedicated Working with Cancer Initiative.
We offer reasonable workplace adjustments for colleagues with disabilities, including flexibility in office attendance, location and working patterns. And, as a Disability Confident Leader, we guarantee interviews for a fair and proportionate number of applicants who meet the minimum criteria for the role with a disability, long-term health or neurodivergent condition through the Disability Confident Scheme.
We provide reasonable adjustments throughout the recruitment process to reduce or remove barriers. Just let us know what you need.
We also offer a wide-ranging benefits package, which includes:
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A generous pension contribution of up to 15%
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An annual performance-related bonus
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Share schemes including free shares
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Benefits you can adapt to your lifestyle, such as discounted shopping
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30 days' holiday, with bank holidays on top
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A range of wellbeing initiatives and generous parental leave policies
This is a once in a career opportunity to help shape your future as well as ours.
Join us and grow with purpose.
Proud member of the Disability Confident employer scheme