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Contract Advisor

Job details
Posting date: 22 July 2025
Salary: £20,000 to £24,000 per year
Hours: Full time
Closing date: 21 August 2025
Location: NE28 9NZ
Remote working: On-site only
Company: Silverwings Benefits Ltd
Job type: Permanent
Job reference:

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Summary

We are looking for motivated individuals to join us as Contract Advisors — people who are eager to grow, show initiative, and are comfortable handling sensitive, personal information from elderly clients. At Silverwings Benefits, we value drive and dedication, and we’re committed to developing talent from within.

As a Contract Advisor, your core responsibilities are:

-Completing and submitting forms accurately and effectively
-Communicating with clients to gather essential information
-Liaising with the Department for Work and Pensions
-Maintaining clear records and tracking progress through systems like Zoho CRM
-Handling sensitive information with care

This position requires a high level of compassion and professionalism, as you’ll be engaging with individuals who may be navigating difficult or vulnerable circumstances. You’ll be trusted to listen carefully, respond with empathy, and record sensitive personal information with accuracy and discretion.

At Silverwings Benefits, we understand that every form tells a story—and it’s our responsibility to handle each one with care and respect.

Location: Cobalt Business Exchange
Holidays: 28 Days (including Bank Holidays)

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